Robert Desisto

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Archives for September, 2011


Cloud Computing and SaaS Not For Everyone

by Robert Desisto  |  September 23, 2011  |  3 Comments

A client asked me how much of their application portfolio should be running in the Cloud using SaaS. The client wanted a benchmark of what other companies were doing of similar size and scope. I informed client that looking at a percentage is not a particularly useful formula. A more appropriate process is to analyze [...]

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Category: Cloud SaaS Software as a Service     Tags:

CRM SaaS Pie Growing?

by Robert Desisto  |  September 16, 2011  |  Comments Off

It was assumed that the CRM SaaS market would be a zero sum game. Success of Microsoft would come at the expense of market share leader salesforce.com. However, there is evidence to the contrary. Two specific market events directly go against the prevailing wisdom that Microsoft’s gain would be Salesforce.com’s loss, or vice versa. Salesforce.com [...]

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Category: Cloud CRM SaaS salesforce automation Software as a Service     Tags: , , ,

SaaS Enterprise License Agreements Are Not New, Buyer Beware

by Robert Desisto  |  September 8, 2011  |  Comments Off

Spurned on by recent press hype, I have been inundated with calls from clients about a supposedly new concept called SaaS Enterprise License Agreements. Despite claims made by some vendors this is not a new concept, even for vendors who are making claims that it is new have been offering it for years. Sometimes vendors [...]

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Category: Cloud CRM SaaS Software as a Service Vendor Contracts     Tags: , , , , , , ,