Robert Desisto

A member of the Gartner Blog Network

Robert P. Desisto
VP Distinguished Analyst
14 years at Gartner
24 years IT industry

Robert Desisto is a Vice President and Distinguished Analyst in Gartner Research. He is responsible for managing the software as a service (SaaS) research agenda. His research focuses primarily on the use of SaaS as a delivery model for applications. Read Full Bio

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Microsoft Ups Ante in CRM SaaS Game

by Robert Desisto  |  March 3, 2011  |  3 Comments

Microsoft is focusing on market penetration with the new release of Microsoft Dynamics CRM Online, which offers 41 languages, worldwide availability and a low price for its CRM software-as-a-service offering. Check out my recently published research note on Gartner.com, Microsoft Makes an Aggressive Move Into CRM SaaS. It provides drill down analysis of strengths and challenges of Microsoft’s new version.

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Category: Cloud CRM SaaS Software as a Service     Tags:

3 responses so far ↓

  • 1 Microsoft Ups Ante in CRM SaaS Game : : crm   March 3, 2011 at 7:08 pm

    [...] Przeczytaj artykuł: Microsoft Ups Ante in CRM SaaS Game [...]

  • 2 Microsoft Ups Ante in CRM SaaS Game | Penny Stocks   March 4, 2011 at 1:02 am

    [...] Microsoft is focusing on market penetration with the new release of Microsoft Dynamics CRM Online, which offers 41 languages, worldwide availability and a low price for its CRM software-as-a-service offering. … View full post on microsoft – Google Blog Search [...]

  • 3 CRM   March 4, 2011 at 1:21 am

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