Comments on: Cloud Computing and SaaS: Disaster Waiting to Happen? http://blogs.gartner.com/robert-desisto/2009/10/21/cloud-computing-and-saas-disaster-waiting-to-happen/ A member of the Gartner Blog Network Thu, 29 Sep 2011 02:41:38 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: Sreekumar J http://blogs.gartner.com/robert-desisto/2009/10/21/cloud-computing-and-saas-disaster-waiting-to-happen/comment-page-1/#comment-23 Sreekumar J Fri, 23 Oct 2009 05:39:51 +0000 http://blogs.gartner.com/robert-desisto/2009/10/21/cloud-computing-and-saas-disaster-waiting-to-happen/#comment-23 I think this is an unnecessary worry. If we consider Small Business Segment, how many of them would be using disaster management systems or ISO standards to use their sales/crm/payroll/accounting applications? They would be running the application in a standalone PC or client-server. All standard SaaS players are hosting their applications in reliable data centers and I think Small business owners are getting extra value add when they move to SaaS I think this is an unnecessary worry.

If we consider Small Business Segment, how many of them would be using disaster management systems or ISO standards to use their sales/crm/payroll/accounting applications? They would be running the application in a standalone PC or client-server. All standard SaaS players are hosting their applications in reliable data centers and I think Small business owners are getting extra value add when they move to SaaS

]]> By: Laef Olson http://blogs.gartner.com/robert-desisto/2009/10/21/cloud-computing-and-saas-disaster-waiting-to-happen/comment-page-1/#comment-22 Laef Olson Thu, 22 Oct 2009 19:54:03 +0000 http://blogs.gartner.com/robert-desisto/2009/10/21/cloud-computing-and-saas-disaster-waiting-to-happen/#comment-22 I couldn't agree more. Until more cloud providers belly up to the bar and start offering real SLAs, real disaster recovery plans, and real operational transparency, they will never meet the needs of the large enterprise CIO. Given the capabilities of today's technology, particularly in a purpose built architecture, RPO needs to be seconds, not minutes or hours. RTO is probably dependent on mission criticality and what SLA you purchase. SAS70 is great, but it isn't an objective & standardized control set. You need to certify DR separately. PCI Service Provider controls are probably more applicable to most large enterprises regardless of whether they need to manage credit card data in the cloud, but the entire issue begs a new standard and certification process to make it easier for cloud providers (just meet one standard) and more transparent for buyers. Who knows? Maybe NIST & GSA will develop something we can all use. I couldn’t agree more. Until more cloud providers belly up to the bar and start offering real SLAs, real disaster recovery plans, and real operational transparency, they will never meet the needs of the large enterprise CIO. Given the capabilities of today’s technology, particularly in a purpose built architecture, RPO needs to be seconds, not minutes or hours. RTO is probably dependent on mission criticality and what SLA you purchase. SAS70 is great, but it isn’t an objective & standardized control set. You need to certify DR separately. PCI Service Provider controls are probably more applicable to most large enterprises regardless of whether they need to manage credit card data in the cloud, but the entire issue begs a new standard and certification process to make it easier for cloud providers (just meet one standard) and more transparent for buyers. Who knows? Maybe NIST & GSA will develop something we can all use.

]]> By: Tweets that mention Cloud Computing and SaaS: Disaster Waiting to Happen? -- Topsy.com http://blogs.gartner.com/robert-desisto/2009/10/21/cloud-computing-and-saas-disaster-waiting-to-happen/comment-page-1/#comment-21 Tweets that mention Cloud Computing and SaaS: Disaster Waiting to Happen? -- Topsy.com Thu, 22 Oct 2009 14:25:41 +0000 http://blogs.gartner.com/robert-desisto/2009/10/21/cloud-computing-and-saas-disaster-waiting-to-happen/#comment-21 [...] This post was mentioned on Twitter by vaklove, Gary Meadows and Cloud Computing, The Tech Gang. The Tech Gang said: #Cloud #CloudComputing - Cloud Computing and SaaS: Disaster Waiting to Happen? - By Rob DeSisto (blog) http://ow.ly/vTxV [...] [...] This post was mentioned on Twitter by vaklove, Gary Meadows and Cloud Computing, The Tech Gang. The Tech Gang said: #Cloud #CloudComputing – Cloud Computing and SaaS: Disaster Waiting to Happen? – By Rob DeSisto (blog) http://ow.ly/vTxV [...]

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