Richard Fouts

A member of the Gartner Blog Network

Entries Categorized as 'Marketing communications'


When Digital Marketers Should Consider a 12-Step Program

by Richard Fouts  |  April 24, 2011  |  2 Comments

Take  a look at this list of career opportunities at a major consulting firm:  Our organization is looking for experienced professionals in: -          Paid Search -          SEO/SEM -          Marketing Analytics (SAS) -          Digital Marketing and Advertising -          Digital Brand Strategy & Transformation -          Interactive Account Management   -          Web Analytics -          Social Media Implementations -          Mobile [...]

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Category: Marketing Strategy Marketing communications Strategic Planning Uncategorized     Tags:

Harry Gold’s New Cost Avoidance Term: Media Equivalent Value

by Richard Fouts  |  February 13, 2011  |  Comments Off

How much do you typically spend to generate a few million impressions, connections, email signups or leads?  What do you spend to generate a thousand click-thrus?  Well – put your check book away, because the CEO of Overdrive interactive, a digital marketing company, has a cost avoidance technique. Many of you already know about it [...]

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Category: Brand awareness Marketing communications Public relations     Tags:

Boulder Logic, Point of Reference, References-Online, Metia: Please share the love.

by Richard Fouts  |  April 19, 2010  |  8 Comments

Automating the management of customer references is an emerging software category whose time has come.  Companies like Boulder Logic, Point of Reference, References-Online and  Metia all see how complex it can be to not only recruit customers to act as references, but to manage them as well. When customers act as references, they put their reputations [...]

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Category: Brand awareness Marketing communications Personal selling Public relations     Tags:

Becoming Customer-Centric

by Richard Fouts  |  July 10, 2009  |  Comments Off

There are volumes of books, articles, blogposts, classes ….tweets .. on what it means (and requires) to be a customer-centic organization (I just googled “customer centric” and got 1,880,000 returns). Every highly paid management consulting firm in the world makes boatloads of money in this space. But quite frankly, is it really that hard?  Okay, [...]

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Category: Marketing communications     Tags:

Your Customer’s Biggest Obstacle

by Richard Fouts  |  June 24, 2009  |  Comments Off

If you sell to buyers in IT departments you’ll want to look at Baseline’s story “What Business Managers Really Think of IT.” The report begins, “A survey of non-IT executives … shows that many business leaders believe IT investments create value, but many still view the department as an operational and tactical asset rather than as [...]

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Category: Marketing Strategy Marketing communications Personal selling     Tags:

How One Company is Rising Above the Noise

by Richard Fouts  |  June 15, 2009  |  Comments Off

Every marketer wants to stand out, to be different, to have a unique value proposition … to rise above the market noise, to get out of the clutter .. to blah, blah, blah. But if you’re like most Americans you suffer from conformity.  I live in New York City, three blocks from Citicorp and when [...]

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Category: Brand awareness Marketing communications     Tags:

How do You Build a New Brand?

by Richard Fouts  |  May 8, 2009  |  1 Comment

This blog is for people in technology marketing and sales. However, many of the things we discuss apply to marketers in any industry. For example: You’ve just spun off a piece of the company … that will now operate as a wholly operated subsidieary. Or you’ve started a new company that you need to brand. [...]

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Category: Brand awareness Marketing communications Public relations     Tags: ,

Who’s Your Prospect?

by Richard Fouts  |  May 4, 2009  |  3 Comments

This blog is for marketing and sales people. While many of the issues we discuss apply to any marketer, we address business leaders in the technology sectors. For example: I’m surprised by the number of marketers that tell me “everyone is a prospect” for their solution. While it may sound like a good answer, it [...]

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Category: Marketing communications Uncategorized     Tags:

Why Aren’t the Stats on IT Spend Changing?

by Richard Fouts  |  April 30, 2009  |  1 Comment

In this blog we discuss issues facing technology marketers and sales people. For example:  I just reviewed a pitch from an IT service providers that opens with the famous statistic – that 70% of the typical IT budget is consumed with keeping the lights on.  Haven’t we been looking at this statistic for at least 15 [...]

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Category: Marketing communications Personal selling     Tags:

Can Social Media Kill You?

by Richard Fouts  |  April 28, 2009  |  2 Comments

This blog is for marketers and salespeople.  Although we focus on those who market and sell technology solutions, many of the things we discuss apply to any marketer. For example – In an age of time-starved marketers, the last thing we need is one more thing to do. You can become consumed by social media, and [...]

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Category: Marketing communications     Tags: