Richard Fouts

A member of the Gartner Blog Network

Entries Categorized as 'Brand awareness'


Remembering Steve Jobs

by Richard Fouts  |  October 7, 2011  |  4 Comments

When I was a little kid, my dad brought home a computer. We couldn’t wait to see it work … wow, a computer in our house!  It was unimaginable.  Correction, what was unimaginable was how long it took my dad to get it up and running. Hours of technical manuals, phone calls and unreadable error [...]

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Harry Gold’s New Cost Avoidance Term: Media Equivalent Value

by Richard Fouts  |  February 13, 2011  |  Comments Off

How much do you typically spend to generate a few million impressions, connections, email signups or leads?  What do you spend to generate a thousand click-thrus?  Well – put your check book away, because the CEO of Overdrive interactive, a digital marketing company, has a cost avoidance technique. Many of you already know about it [...]

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Boulder Logic, Point of Reference, References-Online, Metia: Please share the love.

by Richard Fouts  |  April 19, 2010  |  8 Comments

Automating the management of customer references is an emerging software category whose time has come.  Companies like Boulder Logic, Point of Reference, References-Online and  Metia all see how complex it can be to not only recruit customers to act as references, but to manage them as well. When customers act as references, they put their reputations [...]

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Never Bash the Competition…. ah, Why Not?

by Richard Fouts  |  September 23, 2009  |  Comments Off

We’re all told to “never bash the competition” when we take our first Sales 101 course. However, when I was a 24 year-old sales rep for HP, my boss (an amazing guy named Phil Endliss)  told me that rule didn’t apply when it came to IBM. Apparently it was okay to bash the big guys, [...]

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How One Company is Rising Above the Noise

by Richard Fouts  |  June 15, 2009  |  Comments Off

Every marketer wants to stand out, to be different, to have a unique value proposition … to rise above the market noise, to get out of the clutter .. to blah, blah, blah. But if you’re like most Americans you suffer from conformity.  I live in New York City, three blocks from Citicorp and when [...]

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Social Media and the Marketing Plan

by Richard Fouts  |  May 14, 2009  |  3 Comments

I’m surveying technology marketers about how they view the role of social computing in the marketing plan. Here’s a few early observations: The impact of experience: Those new to adding social media to the marketing communications mix cite lead generation as a primary goal. The ‘veterans’ position social media primarily for brand awareness and thought leadership.  [...]

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How do You Build a New Brand?

by Richard Fouts  |  May 8, 2009  |  1 Comment

This blog is for people in technology marketing and sales. However, many of the things we discuss apply to marketers in any industry. For example: You’ve just spun off a piece of the company … that will now operate as a wholly operated subsidieary. Or you’ve started a new company that you need to brand. [...]

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How to Improve Response Rates

by Richard Fouts  |  April 22, 2009  |  Comments Off

This blog is for marketers and salespeople.  Although we focus on those who market and sell technology solutions, many of the things we discuss apply to any marketer. For example, how can you improve response rates when it comes to marketing copy? Studies show that people have a distinct hierarchy when they pick up any [...]

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