Paul Proctor

A member of the Gartner Blog Network

Paul Proctor
VP Distinguished Analyst
10 years at Gartner
28 years IT Industry

Paul Proctor is a vice president, distinguished analyst, and the chief of research for security and risk management. He helps organizations build mature risk and security programs that are aligned with business need. Read Full Bio

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When IT Fails, A New Book on DevOps and IT Risk

by Paul Proctor  |  January 21, 2013  |  Comments Off

My good friend Gene Kim has published a new book called “The Phoenix Project. A Novel About IT, DevOps, and Helping Your Business Win” with co-authors Kevin Behr and George Spafford (a fellow Gartner Analyst).

The book is a short novel aboutppcover-3d a fictional company that is much more dependent on IT than the executives understand. When IT starts to go south, so does their business. It’s the story of the different players across IT and the C suite as they work to right the ship and create resilience across the enterprise.

The real triumph in this book is that it can be read and understood by both IT and non-IT executives. I feel very strongly that these audiences don’t understand each other and anything that bridges the gap is welcome. The characters are drawn like real people like the ones you work with and you will recognize them.

This book is a must read for IT risk and security professionals. You can get a bigger win if you can get your non-IT executives to read it. The higher up in the organization, the better. Check to see if your executives have a business book club or web page. I’ll bet they don’t have many IT books in there.

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