Comments on: Gartner Client Status is Irrelevant to Research Positioning http://blogs.gartner.com/ombudsman/2009/04/14/gartner-client-status-is-irrelevant-to-research-positioning/ Our Assurance of Impartiality Tue, 08 Nov 2011 09:50:24 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: Nancy Erskine http://blogs.gartner.com/ombudsman/2009/04/14/gartner-client-status-is-irrelevant-to-research-positioning/comment-page-1/#comment-215 Nancy Erskine Fri, 24 Jul 2009 23:09:41 +0000 http://blogs.gartner.com/ombudsman/?p=52#comment-215 Hi James, I didn't know the answer to your question so I asked analyst Mark Driver for his thoughts. Here's what he said: "I know that JBoss has been a leader in the app server quadrant but the issue of OSS and vendor is orthagonal many OSS projects are supported by vendors JBoss for exmaple in owned by Redhat. "Overall however OSS products are largely under represented in most Gartner MQs because MQs are vendor centric." Hi James, I didn’t know the answer to your question so I asked analyst Mark Driver for his thoughts. Here’s what he said:

“I know that JBoss has been a leader in the app server quadrant but the issue of OSS and vendor is orthagonal many OSS projects are supported by vendors JBoss for exmaple in owned by Redhat.

“Overall however OSS products are largely under represented in most Gartner MQs because MQs are vendor centric.”

]]> By: James http://blogs.gartner.com/ombudsman/2009/04/14/gartner-client-status-is-irrelevant-to-research-positioning/comment-page-1/#comment-213 James Fri, 24 Jul 2009 11:25:03 +0000 http://blogs.gartner.com/ombudsman/?p=52#comment-213 Has there ever been a time where non-commercial open source has ever appeared in the leader's quadrant? Has there ever been a time where non-commercial open source has ever appeared in the leader’s quadrant?

]]> By: Evan Quinn http://blogs.gartner.com/ombudsman/2009/04/14/gartner-client-status-is-irrelevant-to-research-positioning/comment-page-1/#comment-127 Evan Quinn Fri, 24 Apr 2009 15:21:20 +0000 http://blogs.gartner.com/ombudsman/?p=52#comment-127 I can vouch for Gartner here: Gartner has rather strict and straightforard criteria for different markets to determine which vendors to include in MQ, not sure about Marketscope, and as a vendor if you don't meet the criteria you don't get in, period. You cannot buy your way in. And if you barely make the cut and would rather be left out of the MQ (c'mon, who likes being in lower left, despite Gartner's protestations), well, you get in regardless. You cannot buy your way out. I've been an AR person on both sides of the cut lines, and Gartner acted with total integrity. That said, I have seen some obvious vendors left out of MQs who managed to slip by Gartner notice, but that was back in the 90s when there were so many vendors. Unlikely to happen now that the industry has consolidated so much. I can vouch for Gartner here: Gartner has rather strict and straightforard criteria for different markets to determine which vendors to include in MQ, not sure about Marketscope, and as a vendor if you don’t meet the criteria you don’t get in, period. You cannot buy your way in. And if you barely make the cut and would rather be left out of the MQ (c’mon, who likes being in lower left, despite Gartner’s protestations), well, you get in regardless. You cannot buy your way out. I’ve been an AR person on both sides of the cut lines, and Gartner acted with total integrity.

That said, I have seen some obvious vendors left out of MQs who managed to slip by Gartner notice, but that was back in the 90s when there were so many vendors. Unlikely to happen now that the industry has consolidated so much.

]]> By: john quincy http://blogs.gartner.com/ombudsman/2009/04/14/gartner-client-status-is-irrelevant-to-research-positioning/comment-page-1/#comment-119 john quincy Thu, 16 Apr 2009 06:10:27 +0000 http://blogs.gartner.com/ombudsman/?p=52#comment-119 at least Gartner is not Frost & Sullivan their "awards" are based entirely on a company's ability to pay for that award - check out their industry categories and awards - they only time they award a winner in a category two years in a row is if a company actually pays them to research that category two years in a row F&S is a sham Gartner is suspect, too, as is any analyst firm (look at S&P and the other bond rating agencies), however, at least Garter covers major markets that customers care about every year, not just when companies pay them to at least Gartner is not Frost & Sullivan

their “awards” are based entirely on a company’s ability to pay for that award – check out their industry categories and awards – they only time they award a winner in a category two years in a row is if a company actually pays them to research that category two years in a row

F&S is a sham

Gartner is suspect, too, as is any analyst firm (look at S&P and the other bond rating agencies), however, at least Garter covers major markets that customers care about every year, not just when companies pay them to

]]> By: Christopher M Dancy http://blogs.gartner.com/ombudsman/2009/04/14/gartner-client-status-is-irrelevant-to-research-positioning/comment-page-1/#comment-118 Christopher M Dancy Wed, 15 Apr 2009 14:10:29 +0000 http://blogs.gartner.com/ombudsman/?p=52#comment-118 Great information. I see so many vendors that have great products and have worked with so many, It struck me the other day, Why do some make it and some not. As someone who recommends great ITSM software, I felt it was a good question. Your office has done an amazing job of answering this question. Thanks! p.s. I hope it's not a bad sign that my captcha is "be blood" http://www.flickr.com/photos/servicesphere/3444897390/ Great information. I see so many vendors that have great products and have worked with so many, It struck me the other day, Why do some make it and some not. As someone who recommends great ITSM software, I felt it was a good question. Your office has done an amazing job of answering this question. Thanks!

p.s. I hope it’s not a bad sign that my captcha is “be blood”

http://www.flickr.com/photos/servicesphere/3444897390/

]]> By: Stiennon http://blogs.gartner.com/ombudsman/2009/04/14/gartner-client-status-is-irrelevant-to-research-positioning/comment-page-1/#comment-114 Stiennon Tue, 14 Apr 2009 20:18:36 +0000 http://blogs.gartner.com/ombudsman/?p=52#comment-114 For what it is worth I can corroborate these statements. In my time at Gartner I never felt influenced by customer relationships with vendors. Many times I was unaware of a vendor's status all together. It was irrelevant to creating MQs. -Stiennon For what it is worth I can corroborate these statements. In my time at Gartner I never felt influenced by customer relationships with vendors. Many times I was unaware of a vendor’s status all together. It was irrelevant to creating MQs.

-Stiennon

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