Categories: social online workplace, social networks, collaboration, enterprise 2.0, Uncategorized
Frictionless Sharing and the Enterprise Social Network
by Larry Cannell | January 27th, 2012 | no comments
Facebook’s new “frictionless sharing” enables someone to automatically post what they are doing online in a stream of status updates. To some, this is a little too much sharing. However, “enterprise frictionless sharing” should be the norm for internal social network sites. As a result of Facebook’s frictionless sharing I...
GPS tracking and the 4th Amendment (Part 2...)
by Robin Wilton | January 27th, 2012 | one comment
My colleague Avivah Litan has given her insightful and thought-provoking read on the recent US Supreme Court decision here.
Avivah correctly identifies the "opt-in"/"opt-out" dichotomy as a critical element of the discussion. Tracking for law enforcement purposes needs, of course, to be set aside from the debate over user consent......
Categories: Uncategorized
Situation is the next step beyond service or solution
by Mark P. McDonald | January 27th, 2012 | 2 comments
Value creation and innovation come from thinking in new ways about organizational offerings. Over the last 50 years there has been a progression from offerings based on products (things that you use in your life), to those based on selling solutions (products that we use for you) to selling services...
Categories: Design, customer experience, product development, Social Media, Social Organization, Technology, product innovation, Innovation
SDLC Reference Architecture documents published
by Sean Kenefick | December 22nd, 2011 | one comment
First off, very happy holidays to you and yours.
My update to the SDLC Reference Architecture documents were published a couple of days ago on Gartner.com. Additionally, stay tuned for details concerning the release of my SDLC guidance document entitled "Increasing Agility Through Software Development Life Cycle Infrastructure," to be...
Categories: Build, SCM, SDLC, ALM, CI
Word of the week - Zealot
by Nathan Wilson | January 26th, 2012 | one comment
The agile world contains a fair amount of zealots. People that are happy to tell you that you are not doing agile correctly and base that decision on some small difference in process. Some of these people base their statement on a belief that they have found the one true...
Categories: Uncategorized
Inadequate Technology Adoption: What is it? How Do You Spot it?
by Craig Roth | January 26th, 2012 | 2 comments
In my posting How a Collaboration Technology Gets Adopted I described a storyline of how a collaboration technology goes from purchasing through adoption (and beyond to value). That technology could be social networking, SharePoint, an intranet, or a portal – I’ve seen the same pattern with all of them. There...
Categories: Collaboration, Portals, Microsoft SharePoint
Supreme Court GPS decision could impact future mobile experiences
by Avivah Litan | January 26th, 2012 | 4 comments
No doubt you’ve seen this news already
http://blogs.wsj.com/wsjam/2012/01/24/scotus-says-no-to-gps-tracking-without-a-warrant/?mod=google_news_blog
The Supreme Court ruled that the police violated the 4th amendment (protection against unreasonable searches and seizures) when police used GPS tracking on a narcotics-operative’s vehicle (planted there without his knowledge) to convict the man. His conviction was overturned because there was...
Categories: Uncategorized
Apple TV Numbers Makes One Think About the Real Opportunity
by Mike McGuire | January 26th, 2012 | 3 comments
Apple’s financial results for their fiscal-year 2011 (fourth calendar quarter, 2011) were mind boggling -- $46 billion in revenue, net income of $13 billion. They’re officially in uncharted territory, financial performance-wise. But the number that caught my eye was the disclosure from CEO Tim Cook that the company sold 1...
Categories: pay-TV, Apple TV, Apple, Uncategorized
Musings: The Amplification of Communication
by Jack Santos | January 25th, 2012 | 2 comments
I love how the fragmentation of communication is actually moving away from appropriate use, and moving to duplicative use, amplifying the total volume of messages on the planet -- while real content or (more accurately) unique thought is growing in proportion to population growth – no small number by itself. ...
Categories: Cloud, culture, mobility, network, Wireless, Cloud, consumerization, IT relevance, Predictions, Predictions, Future
Yahoo 2012
by Allen Weiner | January 24th, 2012 | one comment
Yahoo’s brand spankin’ new CEO Scott Thompson had his coming out party at what turned out to be a rather curious Q4 earnings call. The numbers are the numbers: up here, down there; news on the Microsoft Search Alliance and the usual “we’re going to try harder and do better”...
Categories: Scott Thompson, Yahoo, Apple, Yahoo
Technology vendors shortchange the CIO's CRM Strategy
by Michael Maoz | January 24th, 2012 | 8 comments
One of the many pleasures of the role of driver in a carpool that transports high school students to-and-from school is the glaring clarity of their insight. Today's gang-of-four conversation started with:
a) "I know, right? Who needs all of that @#%$ from Facebook. They're only doing it to make...
Categories: Gartner Customer 360 Summit, CIO, Analytics for Social CRM, Strategic Planning, Cloud, Applications, Leadership, Social Software, Social CRM, Innovation and Customer Experience, CRM
