Nick Gall

It’s a Small World #3897:
I was recently in Manhattan on business and took the opportunity to have dinner with our dear friends Allison Tolman and her beau Peter Cohen. In the course of our conversation, I was explaining what an IT industry analyst does for a living by referring to the now-famous (at least in [...]

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My colleague Mark Raskino has written a thought provoking piece (Could recession speed up lawyer automation?) in which he predicts "‘expert systems’ are coming into legal practice situations. These systems can take away much of the simpler work previously undertaken by legally qualified people at significant hourly rates."
This mention of "expert systems" replacing attorneys brought [...]

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I was surprised, I might even say astonished, to see that Gartner’s travel booking service (is it SaaS or just ASP?) Cliqbook is now listing the carbon footprint of each flight option it offers. Here is a screen shot:

Will this change my flying behavior? I doubt it; at least for the foreseeable future.
My first two [...]

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I’m finally on twitter now, and I’m happy to report that it hasn’t been the major time sink I feared it would be. I think in large part this is due to how simple the interface and functionality are. Contrast this with Facebook, which has infinite interface and functional (aka apps) knobs and levers to [...]

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