Mike McGuire

A member of the Gartner Blog Network

Mike McGuire
Research VP
11 years at Gartner
21 years IT industry

Mike McGuire guides digital marketers on best practices for developing strategies. He specializes in how context, community, location and time — combined with a consumer’s purchase history and purchase intent — are changing the relationship between consumers and brands …Read Full Bio

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Black Friday 2013: Half-a-billion $ Says Mobile-enabled Shopping is the New Reality

by Mike McGuire  |  December 3, 2013  |  2 Comments

Some call their mobile device their “remote control of life.” But the results of 2013′s “Black Friday” and Thanksgiving-day shopping frenzy make me think a big chunk of U.S. shoppers think of their mobile devices as the shopper’s little helper. 

Nearly one-quarter of online purchases tracked by Adobe’s Digital Index were made from a mobile device during this year’s Black Friday/Thanksgiving Day shopping period.  Not surprisingly, tablets accounted for 77% of those transactions.  Compared to 2012′s total, mobile online purchases during Thanksgiving Day and Black Friday shopping periods, spiked 118%. No surprise that tablets accounted for 77% of those transactions (with the iPad accounting for a majority of tablet purchases).  But iOS- and Android-based smartphones did generate more than $100 million in sales during this year’s Thanksgiving Day/Black Friday period .

One data  point I thought particularly interesting, particularly given my colleague Jake Sorofman’s research on the topic of “showrooming” (Gartner log-in required) was that brick-n-click retailers fared better than online-only competitors.  I’m not implying that “showrooming” isn’t a threat, at some level, but that embracing consumer usage of smartphones in the shopping experience does pay off.

But the returns from this year’s  biggest shopping period (in the U.S. anyhow) should eliminate any doubts about the power and permanence of mobile in the modern shopping experience.  


Category: Digital Marketing     Tags: ,

2 responses so far ↓

  • 1 Adam Marchick   December 8, 2013 at 12:57 pm

    Great post Mike! We agree, and are seeing awesome stats that really have never existed before. All of them speak to mobile being the e-commerce future.
    Adam – CEO, Kahuna – adam@usekahuna.com

  • 2 Mike McGuire   December 10, 2013 at 2:11 pm

    Hey Adam,
    Thanks for taking the time to check out the post.
    what are your thoughts on the opportunities for multi-screen experiences?