Entries Tagged as 'IT Delivery'
by Mike Rollings | March 28, 2013 | Comments Off
A large area of concern for many Gartner clients is “How do I get a large organization to do new things, to collaborate effectively, and to improve overall delivery effectiveness?” This area is a huge focus for our Professional Effectiveness research – it not only applies to architects, but also to our entire constituency of [...]
Category: Applications Contextual Strategist Engagement Human Behavior Management Uncategorized Tags: #gartnercat, Behavior, Business outcome mindset, Catalyst-NA, IT Delivery, Non-technical Skills
by Mike Rollings | July 19, 2012 | 1 Comment
The Gartner for Technical Professionals (GTP) research team is fond of gearheads. You know, the technical professionals who get things done within organizations, the ones who find the answers. For the past 5 years the Professional Effectiveness team has been doing gearheads workshops at our Catalyst conference to help technical professionals in different aspects of [...]
Category: Contextual Strategist Human Behavior Management Uncategorized Tags: Behavior, Business outcome mindset, Catalyst-NA, Empathy, Innovation, IT Delivery, Non-technical Skills
by Mike Rollings | April 11, 2011 | Comments Off
This past Thursday my colleague Kirk Knoernschild pointed out a blog post by Alistair Cockburn about Taylorism creeping into the world of agile. Alistair’s post ignited a discussion within Gartner’s IT1 team reflecting on how it applied to our own agile work practices. What follows are some of my insights about the dangers of Tayloristic [...]
Category: Altered States Applications Cloud Economy Human Behavior IT Governance Management Strategic Planning Transformation Uncategorized Tags: Behavior, Innovation, IT Delivery, Production Mindset, Transformation, Uncertainty, Value
by Mike Rollings | December 10, 2010 | 1 Comment
The notion of value is ambiguous and abstract. An object or an act is not intrinsically valuable. We define what is valuable. We have a choice. Some cultures decided that stones would be used to reflect something of value that can be exchanged — their currency. Eventually, the stones were so large that they could [...]
Category: IT Governance Management Transformation Uncategorized Tags: Behavior, Business outcome mindset, IT Delivery, Production Mindset, Value
by Mike Rollings | November 15, 2010 | 1 Comment
Too many times I speak with people in organizations who proudly state that they know and achieve their priorities. What once was a hidden list of projects is now given visibility. They consolidate their project list , they sort on value of each business division, and manage resources (e.g. funding, people) more effectively than before. [...]
Category: Altered States Human Behavior IT Governance Management Tags: Business outcome mindset, IT Delivery, Value
by Mike Rollings | October 29, 2010 | 5 Comments
Recently, Twitter #entarch has erupted in the recurring discussion about the value of enterprise architecture. I say ‘recurring’ because illustrating value is a constant challenge for IT and especially for EA practitioners. This particular Twitter value discussion falls mainly into two piles: Value theory Value realities Value theorists describe how value “should” work in an [...]
Category: Human Behavior Management Uncategorized Tags: Behavior, Business outcome mindset, Enterprise Architecture, IT Delivery, Value
by Mike Rollings | September 15, 2010 | 2 Comments
My father was a barber but he was a specialist focused on grooming. Back in medieval days you could go to a barber for just about anything. You could receive a haircut, a shave, a blood letting, a tooth extraction, surgery… the barber could do it all. I’m sure there was confusion about the various [...]
Category: Management Strategic Planning Uncategorized Tags: IT Delivery, Transformation
by Mike Rollings | July 14, 2010 | Comments Off
What alternative causes and actions should an organization consider when business demand has exceeded IT’s capability to deliver? The first reaction that many organizations have to “IT cannot deliver” is to think about it as a production problem. Businesspeople react by engaging outside resources and the IT organization reacts by squeezing out more staff productivity. [...]
Category: Altered States Human Behavior Uncategorized Tags: Behavior, IT Delivery, Production Mindset, Stewardship, Transformation
