Mike Rollings

A member of the Gartner Blog Network

Mike Rollings
Research VP
5 years at Gartner
27 years IT industry

Mike Rollings is VP of Gartner Research within the Professional Effectiveness team. His research discusses what IT professionals need to know about transformation, innovation, human behavior, contextual strategy, collaborative organizational change, communication and influence, and cross-discipline effectiveness . His research can be read by IT professionals with access to Gartner for Technical Professionals (GTP) research. Read Full Bio

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Blinders: Better to be Curious than Certain

by Mike Rollings  |  October 11, 2010  |  Comments Off

imageCertainty restricts an organization’s vision about the future and limits the range of expression required for a co-creative environment.  Like a blinders for a horse they prevent an organization from noticing what is going on around them and to adapt to what lies outside their limited view.

Perception is a creation of the mind and flawed by definition.  Our past experiences produce assumptions that combine with what is happening to produce a perception.  Brains imageare easily fooled and we must be constantly aware that it is possible we are not perceiving something with 100% fidelity.

For fun, visit Dan Ariely’s website and view his demonstration of the Kofka Ring.  Dan is a behavioral economist.  His studies show that humans don’t always act rationally (imagine that).  The Kofka Ring shows that your visual perception – the one that processes the most information on a daily basis – is easily fooled to believe that a gray ring is actually two shades of gray.  It is a simple experiment illustrating that if your that easily fooled when you have a ton of information, then maybe uncertainty is a better stance than certainty.

So, remain curious.  Being curious allows you to see under certainty and explore other possibilities.  This is true even when the certainty is your own.

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Category: Human Behavior Uncategorized     Tags: ,