Michael Maoz

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Entries Tagged as 'Salesforce.com'


CRM Capabilities: Why we lay off of the hard stuff.

by Michael Maoz  |  December 14, 2010  |  2 Comments

I was at Dreamforce last week, along with 33,000 of my best friends forever.  I’ve never seen that much energy at a conference or technology fair in my life, and that includes CeBIT (http://www.cebit.de/homepage_e, if you’ve never been)  and drupa (  http://www.drupa.com/cipp/md_drupa/custom/pub/content,oid,11265/lang,2/ticket,g_u_e_s_t/~/print_media_messe_-_drupa.html).  The hot air could have heated half of San Francisco. But it was [...]

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Category: Applications CRM Customer Centric Web Innovation and Customer Experience Leadership Social CRM Social Software Strategic Planning     Tags: ,