OK, so I can order a table at a restaurant and get a ticket on a plane and scan my boarding pass, blah blah blah. And it is not as though the technology does not exist, nor is it too expensive, to do great things. It is a failure of the will to greatness. Don’t [...]
Category: Applications CRM Customer Centric Web Innovation and Customer Experience Leadership SaaS and Cloud Computing Social CRM Social Networking Social Software Strategic Planning Tags: Mobile CRM
