by Michael Maoz | June 27, 2012 | 2 Comments
Another day, another city. This one is almost as hot and almost as humid as another, two continents away. But the song is still the same: It is the song of Odysseus in the land of the Lotus Eaters. If you grew up in a culture where ‘Western Literature” is taught in the High School [...]
Category: Analytics for Social CRM Applications CIO CRM ERP Innovation and Customer Experience IT Governance Leadership Social Networking Social Software Strategic Planning Uncategorized Tags:
by Michael Maoz | August 11, 2011 | 1 Comment
For my CIO friends and clients, I understand why you shake your heads a bit over Social CRM. “What do they want from my life, these sales and marketing and customer service directors? Everyone else has to come with a business case, but the Social Mavens? They bring me the logic of a Winchester House.” [...]
Category: Applications Cloud CRM ERP Innovation and Customer Experience IT Governance Leadership SaaS and Cloud Computing Social CRM Social Software Strategic Planning Tags:
