Michael Maoz

A member of the Gartner Blog Network

Entries Categorized as 'EA'


CIOs can be supply specialists or maestros of innovation. Who are you?

by Michael Maoz  |  January 8, 2015  |  2 Comments

In the military, one of the more interesting jobs is the supply specialist¬†who keeps the armory and warehouses stocked. These wonderful folks, usually infectiously enthusiastic and salty of tongue, are the difference between theater success or failure. The amount of ‘stuff’ that a single soldier needs can be overwhelming. In early military days you might […]

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Category: Analytics for Social CRM Applications Business Intelligence CIO CRM Customer Engagement Customer Service EA eCommerce ERP Innovation and Customer Experience Intent Driven Enterprise IT Governance Leadership SaaS and Cloud Computing Sales Force Automation SFA Social CRM Social Networking Social Software Strategic Planning     Tags:

Want excitement? Perform a reference check!!!

by Michael Maoz  |  September 30, 2010  |  1 Comment

There is a funny and arcane expression whose derivation I have never quite understood, but whose meaning is clear in any language: Don’t buy a cat in a sack! It’s the same in German, ‘Die Katze im Sack kaufen.’¬† Whererever it comes from, the idea of purchasing software sight unseen is fairly prevalent. Yes: you […]

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Category: Applications CRM EA Innovation and Customer Experience IT Governance Leadership Vendor Contracts     Tags: