Gartner Blog Network

Posts from Date:   2012-12

How the CIO can have IT in top gear but get nowhere with the customer experience.

by Michael Maoz  |  December 4, 2012

Pete Seeger, an American songwriter, wrote a number called, “Waist Deep in the Big Muddy” in 1967 that discussed following leaders without question, even when they lead you into peril. Observing how many fine businesses and governments are prioritizing their IT initiatives for 2013, it is hard not to have Big Muddy playing in the […]

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