Gartner Blog Network

Posts from Date:   2012-2

So, like, we’re the social media team and we don’t have to know about technology.

by Michael Maoz  |  February 29, 2012

I am in the middle of six weeks of travel. To keep my spirits bubbly I remind myself that I’m not in a bivouac and my meals don’t come in tin cans. Some of you know what I mean. Visiting clients and observing their operations first-hand is the only way to stay relevant, truly. On-site […]

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CRM Applications in The Land that Time Forgot

by Michael Maoz  |  February 22, 2012

In the 1920s the wonderful science fiction writer Edgar Rice Burroughs published a pretty weird but fascinating book called The Land that Time Forgot. It reminds me quite a bit of where we are with most business application software in the CRM space. In the book the era is post-The Great War, and in the story two enemies, […]

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