Comments on: Sales force automation provides no competitive advantage.

By: ellathinks

ellathinks — Thu, 11 Mar 2010 02:11:49 +0000

CRM provides the customers sophisticated relationship programs meant to promote advocacy and action.

By: Jacques Werth

Jacques Werth — Mon, 23 Nov 2009 20:29:33 +0000

Yes, SFA/CRM simply provides the ability to automate whatever sales process your company has been using. However, very few SFA/CRM vendors, service providers, or users have been able to accurately define the user’s sales process.

By: Nigel Walsh

Nigel Walsh — Sun, 22 Nov 2009 12:10:37 +0000

an interesting idea and thought. I don’t know a world without SFA and have never thought to question it. To me it always made sense to track and share what we do, how we approach an account. The SFA was one small part of the toolset in doing so.

Perhaps we should ask, what did we do before SFA – how did we organise ourselves and our information. Is SFA simply an electronic and automated way of those old metal filing cabinets?

By: Sales force automation provides no competitive advantage.

Sales force automation provides no competitive advantage. — Fri, 20 Nov 2009 16:22:38 +0000

[...] See original here: Sales force automation provides no competitive advantage. [...]

By: uberVU - social comments

uberVU - social comments — Fri, 20 Nov 2009 14:24:22 +0000

Social comments and analytics for this post…

This post was mentioned on Twitter by TweetCRM: Sales force automation provides no competitive advantage. http://bit.ly/12asEO...

By: Tweets that mention Sales force automation provides no competitive advantage. -- Topsy.com

Fri, 20 Nov 2009 13:25:46 +0000

[...] This post was mentioned on Twitter by Tweet CRM, Henrik Schmidt. Henrik Schmidt said: too radical for my taste, but much truth in it RT: @TweetCRM Sales force automation provides no competitive advantage. http://bit.ly/12asEO [...]