Michael Maoz

A member of the Gartner Blog Network

Michael Maoz
VP Distinguished Analyst
13 years at Gartner
26 years IT industry

Michael Maoz is a research vice president and distinguished analyst in Gartner Research. His research focuses on CRM and customer-centric Web strategies. Mr. Maoz is the research leader for both the customer service and support strategies area and customer-centric Web… Read Full Bio

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Chatty and Catty and other Effete Tweet Bleats

by Michael Maoz  |  October 9, 2009  |  Comments Off

I am still on the fence about Twittering. I’m even becoming more reluctant to post a blog. First off: for every point of view I might proffer, there may be a logical counter-point. Yet, there is something much darker out there in the blabbersphere: a bit of the passive aggressive. The little voice, half informed, given an electronic pulpit for an always-on congregation.

Eventually we may work out these festering septics with some more elegant, effective antiseptics, but until then, let’s watch each other’s backs. And give each other the benefit of a doubt. When in doubt, don’t spout.

Enough for an alliterative and Onomonopoetical Friday. Here is to kindness.

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