The day my wireless connection dropped on vacation turned out not to be the end of the world. I didn’t know if we’d get a table for dinner, or map the direction to everything in the world from cinema to fish market to town hall. I couldn’t search, couldn’t post, and walked out into the woods along the salt marsh, and it was good.
But the idea of SaaS and the market for SaaS-built applications keeps going through my mind. Who has been wildly successful? How many sales force automation companies have gone public and succeeded? One? How many in the Customer Service area? One? How about in the ERP/CRM area? One? Most have not succeeded, and even the few that have may have enriched the holders of the original founder shares, but that’s about it. Yes there is an exception, and it likely proves the rule.
And what about end users? Has SaaS from SaaS-only vendors revolutionized their business? Has it helped them avoid shelfware? There is not much data out there that can be independently verified by an external auditor that can say one way of the other. That is good in that people need advice on how to get the SaaS purchase decision right. But it isn’t good if you are trying to build a five year applications strategy and you are a large enterprise.
Guess this means I’m back from vacation. That was fun and this is fun, and done right, hopefully your software decisions will be too.
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