Martin Reynolds

A member of the Gartner Blog Network

Martin Reynolds
Managing VP
16 years at Gartner
27 years IT industry

Martin Reynolds is a vice president and Fellow in Gartner Research. He follows the broad areas of hardware technologies, and examines how they will develop and impact IT. Read Full Bio

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Mark Hurd Resigns from HP

by Martin Reynolds  |  August 6, 2010  |  3 Comments

The facts behind Mark Hurd’s resignation are clearly of a personal nature and not a topic for discussion. The question is, how will HP address the challenge and opportunity that replacing Mark Hurd represents?

Mr. Hurd drove an amazing turnaround at HP, driving a focus on measurement and results that transformed the company into a cost control machine. However, Mr. Hurd’s approach branded HP as a low-cost supplier, suppressing the image of the company as an innovator (this is much better than being an unprofitable innovator). I don’t expect HP’s operational discipline to fade. Mr. Hurd achieved that result through his leadership team, and they will continue to execute his plan.

Given the operational foundation that Mr. Hurd built, HP has the opportunity to bring in a new leader who can take HP to the next stage. The company needs to be recognized by consumers as a cool brand, a company that makes products that you have to have. And there’s no immediate pressure to do this, so the board has time to make the right choice for the future of HP – and its future customers.

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3 responses so far ↓

  • 1 Mike McGrath   August 6, 2010 at 5:41 pm

    This is a business indiscretion at best. Company funds were used. It’s a public company. Nothing about this is “personal.”

    Granted, Gartner has a cozy relationship with HP, so let’s not rock the boat, eh?

  • 2 Kimball Brown   August 6, 2010 at 9:19 pm

    Mark Hurd made a bad mistake, but he resurrected HP. The company is now a force instead of an also-ran treading water. I think you have a good point about taking HP to the next level. They may have the right guy on board now that they have bought Palm. Jon Rubenstein is brilliant, and although he had too much that needed turning around at Palm, he has inertia going in the right direction at HP. At Apple and at Palm, he made compelling products. I think he can do it at HP!

  • 3 Cheryl Mekarski   August 7, 2010 at 4:41 pm

    He made some very stupid decisions. I am amazed at what some people will jeopardize their families and their careers for. It’s unfortunate for HP and for Mr. Hurd.