The Gartner Fellows maintain an occasional research report for clients called ‘the Research Incubator’. Its a journal of unconventional thinking. We use it to capture leading edge analyst research thinking that is partly formed, challenging, orthogonal or is important but simply doesn’t fit into our existing structures and coverage. In the July 2007 edition (G00150326) [...]
Entries Tagged as 'Automation'
by Mark Raskino | January 31, 2009 | 1 Comment
by Mark Raskino | January 28, 2009 | 1 Comment
When I walked into my local branch of Argos recently, I found a whole row of new self-service kiosks. There are regularly queues for the two self-service checkouts at the Tesco’s a couple of doors down. There are reports of a self service test at KFC in Wales and stories of Kiosk trial success at [...]