Gartner Blog Network

Mark Raskino
VP & Gartner Fellow
15 years at Gartner
30 years IT industry

Mark Raskino is a vice president and Gartner Fellow in the CEO Research group. Mark creates advice and analysis for CEOs on technology related and digital business strategy and change Read Full Bio

When Will We Reach Business Techquilibrium?

by Mark Raskino  |  November 25, 2016

Over the years, since the end of the financial crisis – like many others I have been watching and analyzing the digital awakening of the conventional corporate world.  First they pondered the Kodak case, then they started to move. Gradually – and sometimes frustratingly slowly and clumsily, they started to act. Leaders amongst leaders in […]

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CEOs might leapfrog to go Digital to the Core

by Mark Raskino  |  November 18, 2016

Over the past couple of months I have been in a few executive conversations where a new digital business strategy thought has been coming up. Some business leaders think their company is so far behind it may never be able to catch-up and should not try. Instead they wonder if they could skip a digital […]

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A CEO is never too old to take digital to the core

by Mark Raskino  |  September 20, 2016

There is a common but often privately held expectation around digital change and leadership – that it is somehow the preserve of the relatively young. The impression given is that you have to be a millennial (born after 1990) or you have to be a ‘digital native’ – raised as a child of the internet […]

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If Brexit was on a hype cycle, what might it look like?

by Mark Raskino  |  July 20, 2016

“We got through the Great Fire of London, The Plague, The Blitz and Lehman Brothers and I’m sure we can survive Brexit” – it is reported that the deputy major for business said at a London Fintech conference this week. Gosh, does it really warrant those comparisons – in a technology related business context? I’ve been […]

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CEOs realise Brexit will be a slowmo skyfall

by Mark Raskino  |  July 4, 2016

Brexit is fairly drastic economic and political surgery. In the long term it might be good for UK business. In the mid-term, it will hurt. Gartner is not an economic forecasting house. Our goal is to provide the technology-related insight necessary for our clients to make the right decisions, every day.  But of course to do that […]

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CEOs should treat Brexit as the first big shock of the big data era

by Mark Raskino  |  July 1, 2016

The average age of large company chief executives is over 50. That means they have seen and navigated quite a few global economic and macro environment shock moments through their managerial careers and several in this century already – such as 9/11, the $145 oil spike and the Arab Spring.  CEOs will rely on patterns and experiences […]

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Scaling drives digital to the core at McDonalds

by Mark Raskino  |  June 21, 2016

My local McDonalds is closing. Only for a week though – they are doing a refit. The printed flyers (leaflets) that explain the reasons to customers, make two promises. First, the food will be fresher. Second the customer experience will be more digital. Through this simple, clear marketing the company is demonstrating how the digital […]

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CEOs take note – Nespresso is Digital to the Core

by Mark Raskino  |  March 25, 2016

In early March 2016 one the business world’s most admired companies introduced something rather special. 40 years after the invention of the Nespresso machine, the latest models are going digital. It’s a pivotal example of digital business in action. [ Listen above or continue reading below – the same content ] The Nespresso business of Nestle is one […]

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To become a digital business the entire executive team must be fully engaged.

by Mark Raskino  |  February 26, 2016

I recently gave a talk about digital business to some country business unit managing directors and other senior executives of a large global group company. Afterwards, the legal officer remarked to me that he had understood the message. He must become a digital legal officer. I was heartened by that. It’s an example of a […]

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Is the lack of digital talent a comment on your leadership?

by Mark Raskino  |  February 19, 2016

Recently, Graham Waller and I ran a couple of online Gartner webinars about digital business leadership. As usual for those sessions, we operated several live polls of the online audience, interspersed within the hour of presentation. The session attendees were a broad mix of senior managers, senior professionals and executives from technology and business roles […]

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