Mark Raskino

A member of the Gartner Blog Network

Archives for January, 2009


Could recession speed up lawyer automation?

by Mark Raskino  |  January 31, 2009  |  1 Comment

The Gartner Fellows maintain an occasional research report for clients called ‘the Research Incubator’. Its a journal of unconventional thinking. We use it to capture leading edge analyst research thinking that is partly formed, challenging, orthogonal or is important but simply doesn’t fit into our existing structures and coverage.  In the July 2007 edition (G00150326) [...]

1 Comment »

Category: Innovation Recession Strategy     Tags: , , , ,

Ouch! US IT market took a hit in late 08

by Mark Raskino  |  January 30, 2009  |  1 Comment

My colleague Ken McGee pointed me to this new BEA data, out today. It shows how investment in IT in the US economy declined in the second half of last year.  My quick chart below.

1 Comment »

Category: Economy IT Industry Recession     Tags: ,

Did recession arrive 18 months too early for Cloud?

by Mark Raskino  |  January 30, 2009  |  5 Comments

In conversations I’ve had with vendors and more leading edge IT users over the last 6 months, most have agreed with this hypothesis.  The US recession may have started in the last quarter of 2007, but it took nearly a year to feed through to IT budgets.  The need to cut IT costs hit with [...]

5 Comments »

Category: Economy Enterprise 2.0 Innovation Strategy     Tags: ,

Prepare for another wave of self-service job automation

by Mark Raskino  |  January 28, 2009  |  1 Comment

When I walked into my local branch of Argos recently, I found a whole row of new self-service kiosks. There are regularly queues for the two self-service checkouts at the Tesco’s a couple of doors down. There are reports of a self service test at KFC in Wales and stories of Kiosk trial success at [...]

1 Comment »

Category: Economy Innovation Management Recession     Tags: , ,

This is what thought leadership looks like

by Mark Raskino  |  January 21, 2009  |  Comments Off

Daryl Plummer didn’t become Chief Gartner Fellow by accident.  His most recent post is a ‘must read’.   It is personal and it is brave.   It would be so much easier for an African American in his position to simply remain quiet and ‘not rock the boat’ or ask awkward questions of us. He challenges the [...]

Comments Off

Category: IT Industry Management Strategy     Tags: , , , ,