Mark McDonald

A member of the Gartner Blog Network

Entries Tagged as 'social media'


Social media versus knowledge management

by Mark P. McDonald  |  May 9, 2013  |  7 Comments

What’s the difference between the two? On the surface they sound very similar, particularly for someone who had had experience with knowledge management.  Both involve people using technology to access information.  Both require individuals to create information that is intended for sharing.  Both technologies profess support for collaboration.  But as Monty Python might say: If [...]

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Category: Social Media Social Organization Technology web 2.0     Tags: , ,

Olympics 2.0 or the social games

by Mark P. McDonald  |  July 27, 2012  |  Submit a Comment

Tomorrow the 30th Olympiad begins in London. These are the ‘triple X’ games. They could also be called Olympics 2.0 given the enhanced use of social media by everyone and for everything.  This year social media is more prevalent and powerful than every. Four years ago, at the Beijing games, Facebook was just about a [...]

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Category: Social Media Social Organization     Tags: ,

Frustrated by chain email? You just found an opportunity for social media collaboration.

by Mark P. McDonald  |  July 23, 2012  |  4 Comments

Chain email, we get them, sometimes we even add them but we are all confounded as they clog up our accounts.  Recently my email account has been bombarded with several of these chain emails. So while I was mass deleting the chain, I wondered what was really going on. What is all the energy behind [...]

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Category: Social Media Social Organization     Tags: , , ,

Executives should leverage relationships not authority when participating in social media

by Mark P. McDonald  |  June 18, 2012  |  1 Comment

What is the role of senior executives in social media?  It’s a question that many ask as Anthony Bradley and myself have talked to then about our book, The Social Organization.  It’s a fair question and the answer is often little to none. The “Executives Keep Out!!” sign hangs in front of many collaborative communities [...]

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Category: Social Media Social Organization     Tags: , , ,

Social media is revolutionary, but it has a missing middle

by Mark P. McDonald  |  June 11, 2012  |  3 Comments

Social media is literally revolutionary, as we have seen in Tunisia or Egypt and figuratively in our daily lives. Creating environments where individuals to come together, share information and coordinate their activities leads to mass collaboration — a term advanced by Gartner Colleague Anthony Bradley. The ability of social media to bring people together to [...]

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Category: Social Media Social Organization Virtualization     Tags: , , ,

It is time to ‘breakout’ of social media’s marketing beach head

by Mark P. McDonald  |  March 14, 2012  |  5 Comments

Marketing has been the beachhead for Social media in many organizations.  Social media has served its purpose in this context raising awareness of a new set of technologies based on new principles of peer-to-peer discussion, openness and cross-boundary communities.  Marketing has put these technologies to work and very visible effect. Now it’s time to breakout [...]

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Category: marketing Social Media Social Organization     Tags: , , ,

SXSW Interactive – Impressions and The Social Organization

by Mark P. McDonald  |  March 11, 2012  |  1 Comment

Yesterday I had the honor of presenting The Social Organization book at SXSW in the interactive session. For those of you not familiar with SXSW, it is one of the biggest design, new media, social media, technology, and film and media conferences in the world.  SXSW is actually three conferences in one location Film, Interactive [...]

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Category: Social Media Social Organization Technology     Tags: , , ,

The European Citizen Initiative using social media in the first and last mile of the policy process.

by Mark P. McDonald  |  February 2, 2012  |  6 Comments

Last week I had the honor of being on a panel at the launch of the European Citizens Initiative (ECI).  The ECI represents an innovation in the relationship between citizens, the government and representative democracy.   Social media is at the center of the initiative representing one of the first formal ways in which social media [...]

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Category: Innovation Personal Observation Social Media Social Organization Technology     Tags: , , , , ,

Why social media is not enough to become a ‘social organization.’

by Mark P. McDonald  |  October 18, 2011  |  1 Comment

Talk about social media and people like to talk about the technology, the tools, the applications as if that is all that is required to become a social organization.   If only it were that easy. Social media is not like other technologies. The value of social media technology does not rest in its features and [...]

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Category: Innovation Leadership Management Social Media Social Organization Strategy     Tags: , , , , ,

Every organization is social, but few are social organizations

by Mark P. McDonald  |  October 10, 2011  |  Submit a Comment

Organizations consist of people. How well the organization works depends on how these people interact and work together generally along either hierarchical or process lines.  These lines define how the organization works, how it views opportunities and how it tackles challenges and issues.  They also define how the organization manages itself from budgeting resources to [...]

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Category: Management Social Media Social Organization web 2.0     Tags: , , , ,