by Mark P. McDonald | January 27, 2012 | 3 Comments
Value creation and innovation come from thinking in new ways about organizational offerings. Over the last 50 years there has been a progression from offerings based on products (things that you use in your life), to those based on selling solutions (products that we use for you) to selling services (that you incorporate into your [...]
Category: Innovation Social Media Social Organization Technology Tags: customer experience, Design, product development, product innovation
by Mark P. McDonald | November 29, 2010 | 6 Comments
In the six months that I have had my iPad it has enhanced my life more than changing or revolutionizing it. The device has extended the reach of technology from simply capturing and manipulating information to making it part of the way I work and working in new ways. Sure the more I work with [...]
Category: Technology Tools Tags: product innovation, Technology, Tools
by Mark P. McDonald | August 9, 2010 | 1 Comment
This is a story about the ‘best’ pizza I will choose never to eat again. Last week I tried the new local pizzeria as they provided a gift certificate as part of its welcome to the neighborhood promotion. So I called the number and this is what I got Silence “Hello?” “Yeah what do you [...]
Category: Leadership Strategy Tags: personal musing, product innovation, Value of IT
by Mark P. McDonald | May 4, 2010 | 3 Comments
The Internet is a rich with information and different ways to deliver it. That information is exclusively visual, displayed on flat screen separated from you by a computer keypad. While surfing the web is easy, its more difficult to share that information by passing it along to your friends. Handing someone an open laptop is [...]
Category: Innovation Personal Observation Tools Tags: Apple, Information, iPad, personal musing, product innovation
by Mark P. McDonald | January 25, 2010 | 1 Comment
Conventional wisdom says that digital natives who were raised with the Internet are expected to drive technical demands higher and higher simply because they are familiar with technology. CIOs and IT groups face challenges to upgrade solutions and tools in order to match what digital natives have available in the consumer marketplace. Here is an [...]
Category: Personal Observation Tags: Innovation, IT strategy, personal musing, product innovation
by Mark P. McDonald | January 21, 2010 | 3 Comments
If you are what you measure, then many IT organizations tell their business peers that IT is a non-strategic back office function. Metrics such as systems availability, project status and help desk backlogs re-enforce the separation of IT form the rest of the enterprise. The lack of business relevant metrics and measures that communicate the [...]
Category: Leadership Strategy Tools Tags: 2010, 2010 planning, Business Leadership, Business Management, CIO Leadership, Finance, IT and Business, IT management, product innovation, Strategy and Planning, Tools
by Mark P. McDonald | September 3, 2009 | 2 Comments
Enterprises face the need to develop new offerings – products and services – that capture and retain the attention, interest and economics of their customers. This makes product development a critical process for current and future revenues. Offerings evolve over time under the influence of multiple pressures but with the same objective to create a [...]
Category: Strategy Tools Tags: IT and Business, product innovation
by Mark P. McDonald | May 10, 2009 | 3 Comments
Author’s Note: Recently I met with a number of public sector agencies where we discussed the impact of social computing on public sector programs and services. Agency executives commented on how providing information to the public led them to apply that information in ways they could not expect with more effective results. This sponsored a [...]
Category: CIO Strategy web 2.0 Tags: Innovation, product innovation, Public Sector, web 2.0
by Mark P. McDonald | March 11, 2009 | 2 Comments
This week Amazon announced the availability of a version of its Kindle eBook software as a free download for the iPhone. What was Amazon thinking? After all its Kindle is the market leader for eBook readers and the company had just released a new version of the product a few weeks before. Classic strategists and [...]
Category: Innovation Personal Observation Tags: Amazon, iPhone, Marketing, product innovation, Strategy
