Mark McDonald

A member of the Gartner Blog Network

Entries Tagged as 'Management'

The Consumerization of Management, Part 1

by Mark P. McDonald  |  June 21, 2012  |  6 Comments

This week I attended the MIX Mash-Up,  a unique event bringing together business leaders to discuss the need to re-invent management.  Throughout presentations and discussions at the event a few things became clear.   There is a silent crisis in many organizations.  Executives know that do not have the right form of management but they are unsure […]


Category: Innovation Leadership Management     Tags: , , , ,

The Silent Crisis — when good people play bad roles

by Mark P. McDonald  |  June 4, 2012  |  Comments Off

Organizations face a silent crisis when good people play the wrong role.  This crisis is different then Jim Collins’ admonition to get ‘the right people on the bus.’  That advice reminds organizations that hiring the best people and putting them in the best organizational role really matters.  The advice is obvious and to some extend […]

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Category: Leadership Management Signs of weak management     Tags: ,

The Silent Crisis – too many administrators and not enough managers

by Mark P. McDonald  |  June 1, 2012  |  5 Comments

Organizations face a silent crisis, one that they may not easily recognize but sense deep within their operations.  This is a unique type of crisis driven by the absence rather than the presence of a threat.  In this case, the crisis is management.  Not in the sense that organizations have too many managers, but the […]


Category: Leadership Management     Tags: ,

Hackathon Update – The Barriers to Adaptability: Results from the Adaptability Hackathon Sprint 2

by Mark P. McDonald  |  May 28, 2012  |  1 Comment

Gartner EXP / Management Innovation Lab Hackathon invites a select group of IT leaders to crack a key issue—how IT can help organizations become more adaptable.  For the past two months more than 240 senior IT executives from around the world have been discussing technology’s role in enterprise adaptability. This post is an update on […]

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Category: Innovation Management     Tags: , , ,

The Silent Crisis – Management

by Mark P. McDonald  |  May 25, 2012  |  2 Comments

Organizations are in crisis and many are unaware.  Crisis in the sense that organizations are facing developments that will lead them to an unstable and dangerous situation which they all recognize, but few know why and even fewer know what to do.  The crisis is silent driven by its absence rather than the presence of […]


Category: Leadership Management Signs of weak management     Tags: , , ,

Judgement Calls: a book review

by Mark P. McDonald  |  April 3, 2012  |  1 Comment

An accessible and informative guide to tapping into organizational judgement Judgement Calls is the new book by Tom Davenport and Brook Manville takes on the fundamental issues of how organizations are applying judgement, collaboration, and participatory decision making into their organizations.  Davenport and Manville present their argument in the form of stories surrounding major decisions […]

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Category: Book Review Management     Tags: , ,

Can we do lunch? The importance of casual meetings

by Mark P. McDonald  |  February 20, 2012  |  2 Comments

Building executive and business presence in your company is a concern of CIOs and IT professionals because it is important and hard to do.  This post is one in an occasional series about relationship building at the executive level.  The question for today is – If I want to build a relationship with top management […]


Category: Change on the cheap IT Governance Leadership     Tags: ,

What Matters Now: a though provoking and thoughtful examination that will make you think, and then act.

by Mark P. McDonald  |  February 15, 2012  |  Comments Off

Gary Hamel’s new book What Matters Now is a different type of business, leadership and management book.  Where most offer single dimensional prescriptive recipes for success, Hamel has provided a thoughtful, deep and readily accessible look at the current state of business, management, capitalism and society. What Matters Now treats the reader as an intelligent, […]

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Category: Book Review Management Strategy     Tags: ,

Is the quality of executive sponsorship falling?

by Mark P. McDonald  |  February 6, 2012  |  2 Comments

Every business book you read says that you need to have ‘executive sponsorship’ for any major initiative.  Fail to involve the executives and you are likely to fail.  That advice has become so prevalent that it is almost worthless.  Getting executive sponsorship is not what matters; it’s the quality of the sponsorship that makes all […]


Category: 2012 Change on the cheap IT Governance Leadership Management Personal Observation Signs of weak management Strategy     Tags: , , , , ,

How can you tell when you are being administrative rather than action oriented?

by Mark P. McDonald  |  November 14, 2011  |  1 Comment

Every organization has administrative work.  It needs to be done and done right even if it is not directly touching the customer, creating value, or saving resources. Administrative work can be characterized as work that follows a prescriptive process to produce a predictable result and a predefined value to the organization. Do your job, your […]

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Category: Leadership Management     Tags: , , , ,