Mark McDonald

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Entries Tagged as 'IT Value'


What is the single best metric for demonstrating IT business impact?

by Mark P. McDonald  |  July 11, 2012  |  Submit a Comment

If John Stuart can take a hiatus, why can’t I.  Please enjoy this prior post on the best metric for IT. The issue of demonstrating the business value of IT is at the top of mind for both CIO’s and other executives as they look to allocate cash and other resources across the enterprise.  The [...]

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Category: budgets IT Governance Leadership     Tags: , , ,

Avoid the trap of false precision

by Mark P. McDonald  |  November 30, 2011  |  2 Comments

Precision is the enemy of IT value and a root cause of why it is so hard to measure IT’s.  About the only thing that you can prove with precision is that is not wasting money. Precision requires that specific investments that produce pre-defined and specific results.  You want to produce more widgets, then you [...]

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Category: CFO CIO Management     Tags: , , ,

Business value is in your hand – the five questions to ask to create a compelling case for change.

by Mark P. McDonald  |  November 2, 2011  |  3 Comments

Raising business impact is something that CIOs and IT professionals have sought for years.  The goal has led to the development of ‘tools’ ranging from new IT metrics, program/project management, portfolio management and advanced approaches to business case development.  It has also led to a range of ‘beliefs’ in the business and IT relationship – [...]

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Category: Lean Thinking Management Re-imagine IT     Tags: , , , , ,

IT Infrastructure has been among your most productive assets

by Mark P. McDonald  |  August 10, 2010  |  1 Comment

Productivity is measured by the output created for a particular set of inputs.  Productivity ahs been a real sticking point for CFO’s related to IT.  Most have sought to ‘raise’ IT productivity by reducing IT resources – the denominator at the expense of the numerator – results. Concentrating on managing the denominator tells less than [...]

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Category: Technology Uncategorized     Tags: , , , , , ,

IT as a percent of margin

by Mark P. McDonald  |  July 28, 2010  |  Submit a Comment

Just about everybody can tell you the relationship between the IT budget and company sales.  Percentage of sales is a common and quick metric for benchmarking and describing your IT organization,  CIOs see it as handy because in most cases the number is rather small.  IT spend as less than 1% or even 5% of [...]

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Category: CFO Leadership     Tags: , , ,

What is the Production Function of IT?

by Mark P. McDonald  |  June 27, 2010  |  5 Comments

Understanding IT’s role in the enterprise is complex and incomplete.  IT is the subject of great debate as some see it as the source of competitive advantage and others see it as an enabling function.  CIOs and IT professionals themselves have a tough time answering the question about IT’s role. Why?  because I believe we [...]

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Category: Leadership Strategic planning Strategy Technology     Tags: , , ,

Is there one metric that best demonstrates the business value of IT?

by Mark P. McDonald  |  June 18, 2010  |  8 Comments

The issue of demonstrating the business value of IT is at the top of mind for both CIO’s and other executives as they look to allocate cash and other resources across the enterprise.  The short answer is that right now there is no one metric and the most prevalent one IT budget as a percent [...]

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Category: budgets CFO CIO Leadership     Tags: , , , , , ,