Mark McDonald

A member of the Gartner Blog Network

Entries Tagged as 'IT strategy'


What is your IT mindset?

by Mark P. McDonald  |  January 24, 2012  |  3 Comments

In a prior post I raised the point of what happens when frugality fails?  This leads to the question of where IT goes from here.  While the future of IT is an ongoing concern, re-imagining that role starts by recognizing your IT mindset and the mindset of other enterprise leaders. What do you think when [...]

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Category: 2012 Technology     Tags: , ,

When Frugality Fails

by Mark P. McDonald  |  January 20, 2012  |  3 Comments

For the past 10 years, cost has been the mantra facing CIOs and IT organizations.  Cost benefits are a factor in just about every major technology wave in the past 10 years.  Cloud, the current theme, is presented as a cost play so is sourcing, services, virtualization, open source — if I did not know [...]

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Category: 2012 Economy Leadership Management Strategic planning     Tags: , , , , , ,

The sources of distortion

by Mark P. McDonald  |  January 12, 2012  |  Submit a Comment

Amplifying the enterprise involves turning up the value of technology in the enterprise.  Eliminating distortion is one of the ways that technology amplifies the enterprise. Distortion refers to the internal complexities; costs, duplication and redundancies that make it harder to get work done. Think about the things that get in the way, make it difficult [...]

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Category: 2012 Strategy Technology Tools     Tags: , , , , , ,

Customer Experience bridges the gap between revenue growth and cost cutting

by Mark P. McDonald  |  January 6, 2012  |  Submit a Comment

One of the issues facing CIOs in 2012 is the apparent conflict between growing revenue and cutting cost.  While IT may be asked to do both, in reality plans and priorities fall heavily on the cost cutting side limiting IT’s impact and value. Customer Experience brings a different perspective to issues of revenue and cost. [...]

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Category: 2012 CIO Management Strategic planning Strategy Technology     Tags: , , , , , , ,

What is on your CIO’s holiday wish list?

by Mark P. McDonald  |  December 19, 2011  |  Submit a Comment

It’s that time of year; when it is better to give than receive.  But what do you get a CIO this year?  What is on your CIO’s wish list? With six shopping days left until Christmas here are six things I can think of talking with CIOs over the past few months. These are things [...]

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Category: Fun Personal Observation Strategy     Tags: , , , ,

Has your IT Strategy become obscured by Clouds?

by Mark P. McDonald  |  November 28, 2011  |  3 Comments

Just about everyone is talking about or moving into the cloud and that is ok.  But when it comes to your IT strategy, the cloud is a red herring.  A red herring is distraction, something that deliberately draws attention away from things that are more important.  In the case of the cloud, it is taking [...]

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Category: 2012 Cloud Strategic planning Strategy Technology     Tags: , , , , , , ,

What I learned from CIOs at Gartner’s first Symposium in India

by Mark P. McDonald  |  November 25, 2011  |  Submit a Comment

This past week marked a milestone as Gartner brought its symposium format to India for the first time.  More than 1,000 Indian IT professionals met in Mumbai to learn, discussion, participate and contribute to each other on issues ranging from cloud computing to the future of IT itself.  Between the presentations, workshops and 1 on [...]

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Category: 2012 CIO Economy Leadership Management Strategic planning     Tags: , , , , ,

The Degrees of Digitization

by Mark P. McDonald  |  November 21, 2011  |  Submit a Comment

Digital technologies are changing reality in ways that we cannot predict and at an ever increasing pace that leave even the digital generation in the dust.  Eric Brynjolfsson and Andrew McAffee discuss this in their new book Race Against the Machine (link to a review) and offer the prediction that we have not really seen [...]

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Category: 2012 Strategy Technology     Tags: , , , ,

Welcome to Gartner’s Inaugural Indian Symposium

by Mark P. McDonald  |  November 20, 2011  |  Submit a Comment

Monday marks the start of the first Gartner Symposium in India.  Initiating a full-blown symposium in India reflects the importance of the country and its companies in the business and technology world.  Its understandable how IT professionals living outside of India might see the subcontinent as the capital of outsourcing, managed service and fail to [...]

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Category: IT Governance Management Strategy Technology     Tags: , , ,

Are you doing the dishes? Time to check your IT strategy before it becomes an IT plan.

by Mark P. McDonald  |  November 17, 2011  |  3 Comments

Business relevance and alignment is a persistent issue in IT and a challenge for CIOs.  In this year’s CIO agenda presentations at Gartner Symposium these issues were discussed and measured based on CIO business priorities and plans.    The 2011 CIO survey looked at this issue and we described it in an analogy that IT believes [...]

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Category: 2012 CFO CIO IT Governance Leadership Strategic planning Strategy     Tags: , , , ,