by Mark P. McDonald | August 27, 2012 | Submit a Comment
Last week was a huge week for the company in Cupertino. They broke the record on the NYSE for the largest market value. They also won a landmark patent infringement case with a billion dollar damage award. The big question is can the company ignore all of this and keep moving forward. I wrote about [...]
Category: Digitalization Strategy Technology Tags: Apple, iPad, Strategy and Planning
by Mark P. McDonald | August 16, 2012 | 4 Comments
My iPad has not joined Skynet and become belligerent or been zapped by the Allspark, but using my third generation iPad is giving me a pain in my wrist that did not happen with my iPad1. Basically, holding the iPad in my hand to read, play a game, watch a video or scan email is [...]
Category: Personal Observation Technology Tags: iPad, Personal Observation, Technology
by Mark P. McDonald | March 24, 2012 | 2 Comments
Its been a week since I received my iPad 3 and I have had a good chance to put it through its paces. During the week I worked from home, traveled to three cities and came home. I brought my MacBook Pro as I had some heavy duty work to do, but tried to use [...]
Category: Personal Observation Technology Tags: iPad, Personal Observation, Technology
by Mark P. McDonald | March 16, 2012 | 4 Comments
This morning the UPS driver delivered the latest iPad to my house and a few things are immediately obvious. The third generation iPad continues to build on its role as a media syringe. The retina display is truly stunning. You notice how bright the screen is out of the box and the sharpness of the [...]
Category: Fun Personal Observation Technology Tags: Apple, customer experience, iPad, personal musing, Personal Observation, Technology
by Mark P. McDonald | March 15, 2012 | Submit a Comment
Traditional notions of the customer experience revolve around the customer interface and ‘after the failure’ service. But the customer experience is much broader than just the web site, product content and which throat you choke when something goes wrong. An effective and expansive customer experience is one that taps into all the sources of value [...]
Category: Customer Experience marketing Strategy Tags: Business Strategy, customer experience, Innovation, iPad, Marketing
by Mark P. McDonald | February 10, 2012 | Submit a Comment
Whenever I am moving through an airport I have to take three bins to get through the metal detector. I need a bin for my shoes, toiletries, etc., one for my personal computer and one for my iPad. More often than not I get a funny look from the others standing in line, first for [...]
Category: Personal Observation Technology Tags: iPad, personal musing, Personal Observation, Technology
by Mark P. McDonald | December 2, 2011 | 1 Comment
Strong interest in mobile technologies and the plethora of ‘apps’ available on smart phones is driving intense interest and demand for mobile applications. Some of this demand is being driven by ‘fashion’ as having an iPad/Pod or Android application is the in thing to have. Separating the ‘glam’ from the genuine need for mobile applications [...]
Category: Strategy Technology Tags: 2012 planning, Innovation, iPad, mobility, Technology, Technology Leadership
by Mark P. McDonald | September 17, 2011 | 1 Comment
I was working with a colleague this week and we were sitting across a conference room table. He had is MacAir out as we were working. Me, I was working on my iPad 1.0, yes an iPad One, which is in a Gorilla mobile case from Joby and accompanied by an Apple wireless keyboard. The [...]
Category: Innovation Personal Observation Technology Tags: Apple, iPad, PC, Personal Observation, Technology, Tools
by Mark P. McDonald | August 26, 2011 | 3 Comments
The news wednesday night that Steve Jobs will be stepping down as CEO at Apple has probably generated as more blog activity than the announcement of the iPad. Earlier this week, I put up a post about the potential for Apple’s success to lead it to ‘jump the shark.” I had no idea that latter [...]
Category: Leadership Management Personal Observation Technology Tags: Apple, iPad
by Mark P. McDonald | August 24, 2011 | Submit a Comment
Three things over the past few weeks have come together and sounded little warning bells as I think about Apple, where it is and where it might be going. Apple has been so successful and is so hyped in popular culture that it finds itself ideally positioned to ‘jump the shark’. Jumping the Shark is [...]
Category: Leadership Management Personal Observation Technology Tags: Apple, iPad
