Mark McDonald

A member of the Gartner Blog Network

Entries Tagged as 'digitization'


What I learned about IT and DT over the past three weeks

by Mark P. McDonald  |  April 3, 2013  |  Submit a Comment

I am just back from three-weeks visiting CIOs around the world at various events, one on one meeting and team presentations.  The trip, which ranged from Dubai to London to LA and Phoenix provided an opportunity to get a sense of what is going on with CIOs and IT.  I have already published reflection on [...]

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Category: Digital Edge Digitalization     Tags: , ,

Chief Digital Officer, What type does your organization need?

by Mark P. McDonald  |  March 12, 2013  |  6 Comments

Everyone is talking about the need for a chief digital officer (CDO).  The CDO role has come into fashion as a demonstrable sign that your organization is serious about digital technology.  The topic of what is the chief digital officer their role and responsibilities is full of energy and attention.  It is rare to create [...]

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Category: Digital Edge Digitalization Hunting and Harvesting in a Digital World Leadership Management Strategy Uncategorized     Tags: , , , , ,

The Technology Model is changing from Computing to Consumption

by Mark P. McDonald  |  January 11, 2013  |  1 Comment

Computing power has been the measure and the model for how we think about technology.  The model was that greater the MIPS, Feeds, Speeds, Capacity etc. the more powerful the technology.  With CES going on right now, its interesting to see that the buzz is not about technology as computing power so much as it [...]

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Category: Digital Edge Digitalization Innovation Re-imagine IT Strategy Technology     Tags: , , , ,

Close an IT infrastructure, open a digital platform

by Mark P. McDonald  |  December 17, 2012  |  2 Comments

Digital technologies are worth less individually.  They are worth everything when connected to enterprise information and transaction capabilities.  That is a rather esoteric statement, so consider a mobile phone with apps.  Alone the phone is helpful, you can call people, consult maps, etc.  But that phone and those apps are worth more when they are [...]

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Category: 2013 Digital Edge Digitalization Technology     Tags: , , , , , ,

The Digital Edge in Retail

by Mark P. McDonald  |  November 26, 2012  |  6 Comments

Today is Cyber Monday, the day when experts suggest that more than a billion dollars will be spent online as people purchase gifts for the holiday season.  This fact coupled with an interesting but not particularly revealing article “Death by a Billion Clicks”  by Michael Copland on Best Buy in Wired Magazine raises the question: [...]

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Category: 2013 Amplifying the Enterprise Digital Edge Digitalization     Tags: , , , ,

Why do you need a Digital Edge?

by Mark P. McDonald  |  October 22, 2012  |  1 Comment

Every organization has an edge – a reason behind their future success.  Having an edge is great, but customer expectations, competition and technology dull every edge.  Sharpening these edges becomes increasingly difficult over time as technology makes it easier for competitors to copy, mimic, reverse engineer your edge. Executives need an edge that is self-sharpening, [...]

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Category: 2013 Amplifying the Enterprise Digitalization Innovation Technology     Tags: , , , , , , ,

Digital substitution or digital combination?

by Mark P. McDonald  |  October 18, 2012  |  2 Comments

Digital technologies like mobile, social, analytics, big data, communications, etc. are an increasingly important part of formulating business strategy.  Incorporating digital technology into strategic decisions raises a fundamental question – how do we use technology to grow the business?  Executives face two basic choices in responding to that question.  They can apply digital technology as [...]

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Category: Digitalization Strategic planning Strategy Technology     Tags: , , , , , ,

Creating a difference between digital, digitize and digitalization.

by Mark P. McDonald  |  October 12, 2012  |  1 Comment

The terms digital and digitize are related, one the noun and the other a verb.  This creates confusion as they are often used interchangeably for example do you have a digital business or one that is digitized? Normally I dislike definitional posts that seek to refine terminology more often in an attempt to ‘brand’ a [...]

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Category: Digitalization Technology     Tags: , , , ,

Media and Image are two words that highlight changes created by the digital age.

by Mark P. McDonald  |  October 10, 2012  |  Submit a Comment

When I was young you watched television, listened to the radio or read a news paper.  Companies identified themselves with the technology of transmission.  Television stations, radio stations and newspapers named the technology medium.  Today they are all ‘media’ companies.  The name changes reflect the nature of digital technology and its ability to readily provide [...]

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Category: Digitalization Technology     Tags: , , ,

Feeling digital is not the same as being digital

by Mark P. McDonald  |  April 24, 2012  |  10 Comments

How digital is your business?  The quick answer is probably very much when you consider your web sites, Facebook pages, IT systems, email and the like as evidence of being digital.  Viewed from the perspective of digital transactions, most of us are digital experts.  We feel that we are digital.  But are we really being [...]

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Category: Amplifying the Enterprise Digitalization Strategic planning Strategy Technology     Tags: , , , , , , ,