by Mark P. McDonald | February 23, 2012 | 3 Comments
Culture can be your organization’s greatest strength. Too often it is the most powerful source of rigidity as cultural change takes time, disrupts operations and can be difficult. This leads many to see culture as a constraint on strategy and a barrier to transformation. Literally hundreds of books have been written about culture and the [...]
Category: Social Media Social Organization Strategy Tags: Change leadership, Change Management, Culture, Social Organization, Strategy and Planning
by Mark P. McDonald | March 27, 2011 | 1 Comment
Customer focus, thinking outside-in, walking in the customer’s shoes are all slogans used to encourage people and companies to adopt more customer focused strategies and operations. While this is all well and good, it got me thinking about what it really takes to be customer focused and one word came to mind COURAGE That may [...]
Category: Leadership Management Personal Observation Strategy Tags: Business Leadership, Culture, customer, Economy, personal musing
by Mark P. McDonald | February 28, 2011 | 1 Comment
People talk about culture all the time, its importance, the need to build the right one, how you best fit in it, how important leadership is to creating it. People talk about culture constantly as if it was broken, a work in progress, something that they have but always can be better. Its like they [...]
Category: Leadership Management Personal Observation Tags: Business Leadership, Change leadership, CIO Leadership, Culture, IT Leadership, Personal Observation
by Mark P. McDonald | March 25, 2010 | 2 Comments
Recently between the power outages in the Northeast and other events, our company lost use of our email system on a Friday morning. By lost I do not mean that we can’t find it. I mean that our email system is dead. It was interesting to see what turning email off does to a company’s [...]
Category: Leadership Personal Observation Technology Tags: 2010 planning, Culture, Leadership, Management, Social Computing, Tools, web 2.0
by Mark P. McDonald | May 25, 2009 | 3 Comments
I have just finished five weeks on the road in Asia Pacific, Australia and Western Europe. In the five weeks I spend one night in the U.S. to change my suitcase and each at Chipotle. My trip included both working with CIOs as well as two separate holidays so I was able to experience both [...]
Category: Economy Personal Observation Tags: Culture, global, Personal Observation
by Mark P. McDonald | February 6, 2009 | 2 Comments
The question refers to an individual’s win/loss record at their company. So for you, in your company, is it better to have five wins and no losses, or to have twenty four wins at the cost of losing four times? Your answer says a lot about your company’s culture, your position in the enterprise and [...]
Category: Innovation Leadership Uncategorized Tags: Culture, Leadership
