Mark McDonald

A member of the Gartner Blog Network

Entries Tagged as 'CIO Leadership'


When Frugality Fails

by Mark P. McDonald  |  January 20, 2012  |  3 Comments

For the past 10 years, cost has been the mantra facing CIOs and IT organizations.  Cost benefits are a factor in just about every major technology wave in the past 10 years.  Cloud, the current theme, is presented as a cost play so is sourcing, services, virtualization, open source — if I did not know [...]

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Category: 2012 Economy Leadership Management Strategic planning     Tags: , , , , , ,

Amplifying the enterprise: the 2012 CIO Agenda

by Mark P. McDonald  |  January 18, 2012  |  2 Comments

Last year, CIOs responding to the Gartner Executive Programs CIO Agenda indicated that it was time to re-imagine IT.   Re-imagining IT meant recognizing that business priorities and technologies had changed enough for IT to rethink its role in the enterprise and its value proposition.  For some this meant adopting cloud technologies to reallocate resources from [...]

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Category: 2012 Leadership Strategy     Tags: , , , , , ,

Customer Experience bridges the gap between revenue growth and cost cutting

by Mark P. McDonald  |  January 6, 2012  |  Submit a Comment

One of the issues facing CIOs in 2012 is the apparent conflict between growing revenue and cutting cost.  While IT may be asked to do both, in reality plans and priorities fall heavily on the cost cutting side limiting IT’s impact and value. Customer Experience brings a different perspective to issues of revenue and cost. [...]

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Category: 2012 CIO Management Strategic planning Strategy Technology     Tags: , , , , , , ,

2012 begins a pivotal three years for IT

by Mark P. McDonald  |  January 3, 2012  |  3 Comments

Every year is important and pundits, myself included, contribute to the annual strategy and planning cycle that is based on the premise that the coming year must be the most important year.  That position makes sense when you consider that without a compelling plan for ‘next year’ the CIOs and IT organization will not get [...]

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Category: 2012 Leadership Management Strategy     Tags: , , , , , ,

What I have learned from European CIOs in Barcelona

by Mark P. McDonald  |  November 11, 2011  |  1 Comment

Gartner’s first Fall Symposia and ITXpo in Barcelona is complete. I am writing this blog post on my iPad while I am flying to Frankfurt to start the trip to Australia and the Symposium there.  It has been a rather full week with hundreds of presentations, meetings, more than 50 CIO workshops, thought leadership presentations, [...]

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Category: 2012 CIO Economy Innovation Leadership Management Personal Observation Strategic planning     Tags: , , , ,

What I learned from CIOs and IT executives at Orlando Symposium

by Mark P. McDonald  |  October 21, 2011  |  4 Comments

Re-imagine IT: Lead from the Front was the theme of this year’s Gartner Symposium in Orlando. This blog has featured re-imagining IT, but after four days and literally hundreds of conversations the full scope of re-imagination and the courage of those who dare to re-imagine is becoming clear. CIOs and IT executives who came to [...]

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Category: 2012 Innovation Management Strategy     Tags: , , , ,

Pick up your heels — a new stance for IT

by Mark P. McDonald  |  October 14, 2011  |  Submit a Comment

Most likely you are reading this sitting down.  If you could indulge me for a few minutes I would like to illustrate the need for IT to change in a physical way. While you are sitting, put both feet down flat on the ground. Great Now pick your heels up off the ground. Notice any [...]

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Category: 2012 IT Governance Leadership Management     Tags: , , , ,

Thinking Small about your IT organization: Mosaic vs. Monolith

by Mark P. McDonald  |  October 7, 2011  |  Submit a Comment

The IT organization structure is more than boxes in an organization chart.  The IT organization and the decisions it contains have a significant influence on IT performance, capability and process.  How you are organized also represents the way you think about IT. Leaders are thinking about their organizations in new ways, replacing monolithic IT structures [...]

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Category: IT Governance Leadership Lean Thinking Management Re-imagine IT Small IT     Tags: , , ,

Re-imagining IT as an experience, rather than an expenditure

by Mark P. McDonald  |  October 5, 2011  |  1 Comment

Experience is the new goal for products and services.  Experience replaces traditional goals related to feature and functionality.  Factors that can readily be copied.  In their place, experience seeks to create a broader set of value that cannot be readily substituted and gets better through repeated use. Why? Well, in a world of global supply, [...]

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Category: IT Governance Leadership Re-imagine IT     Tags: , , ,

Welcome to “The Social Organization”

by Mark P. McDonald  |  October 3, 2011  |  5 Comments

Personally we have never been more social.  Online we use social media to connect with friends, share ideas, mobilize support and express our selves. Professionally we remain socially isolated behind firewalls and management’s concerns about relinquishing control while retaining responsibility. The irony is that while organizations are working feverishly to participate in social media marketing, [...]

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Category: Book Review Leadership Management Social Media Social Organization Strategy web 2.0     Tags: , , , ,