Mark McDonald

A member of the Gartner Blog Network

Entries Tagged as 'Business Leadership'


The Consumerization of Management, Part 2

by Mark P. McDonald  |  June 24, 2012  |  1 Comment

A prior post, describes the forces shaping the consumerization of management and driving a connected, open, information and innovation intensive workplace.  Those qualities go beyond traditional management with its focus on control, predictability, process and efficiency.    The figure below compares corporate and consumerized management.   Consumerization re-imagines the characteristics of management Consumerizing management describes a [...]

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Category: Innovation Leadership Management     Tags: , , , ,

The Consumerization of Management, Part 1

by Mark P. McDonald  |  June 21, 2012  |  6 Comments

This week I attended the MIX Mash-Up,  a unique event bringing together business leaders to discuss the need to re-invent management.  Throughout presentations and discussions at the event a few things became clear.   There is a silent crisis in many organizations.  Executives know that do not have the right form of management but they are unsure [...]

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Category: Innovation Leadership Management     Tags: , , , ,

Hackathon Update – Results from the First Sprint!

by Mark P. McDonald  |  May 9, 2012  |  Submit a Comment

Last month, Polly Labarre opened the Gartner EXP / Management Innovation Lab Hackathon at the Phoenix CIO Leadership Forum.  Gartner and Gary Hamel’s Management Innovation eXchange (MIX) have invited a select group of IT leaders to crack a key issue—how IT can help organizations become more adaptable. This post highlights some of the themes and [...]

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Category: Innovation Leadership Management Strategy     Tags: , , ,

Feeling digital is not the same as being digital

by Mark P. McDonald  |  April 24, 2012  |  10 Comments

How digital is your business?  The quick answer is probably very much when you consider your web sites, Facebook pages, IT systems, email and the like as evidence of being digital.  Viewed from the perspective of digital transactions, most of us are digital experts.  We feel that we are digital.  But are we really being [...]

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Category: Amplifying the Enterprise Digitalization Strategic planning Strategy Technology     Tags: , , , , , , ,

2012’s CIO Leadership Challenges — the focus of the forum

by Mark P. McDonald  |  March 30, 2012  |  1 Comment

Yesterday final CIO Leadership Session finished in Phoenix wrapping up sessions in Dubai and London. Each session concentrated on regional challenges from expanding growth in the gulf, to addressing macro economic realities in Europe and leading in times of transition in the Americas. Regardless of location, CIOs around the world face a new set of [...]

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Category: 2012 CIO Cloud Customer Experience Distortion Re-imagine IT Strategy     Tags: , , , ,

CIOs express their interests at the 2012 CIO Leadership Forum in Phoenix

by Mark P. McDonald  |  March 26, 2012  |  Submit a Comment

After an inspirational story of leadership and building high performing organizations by Pete Goss, the CIO leadership forum kicked off with opening sessions that concentrated on the theme of Amplifying the Enterprise. During the sessions, the audience of more than 300 CIOs provided their initial thoughts on the role of IT, their priorities and key [...]

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Category: 2012 Amplifying the Enterprise CIO Leadership Strategic planning     Tags: , , , , ,

Welcome to the Phoenix CIO Leadership Forum

by Mark P. McDonald  |  March 25, 2012  |  1 Comment

Sunday afternoon starts the last in this spring’s series of CIO leadership forums.  With more than 400 CIOs registered to attend, this year’s forum series has brought more than 1,000 CIOs together in sessions held in Dubai, London and now Phoenix.  The focus of the forum remains on the idea of Amplifying the Enterprise, which [...]

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Category: 2012 CIO Leadership     Tags: , , , ,

Find your human middleware

by Mark P. McDonald  |  March 2, 2012  |  10 Comments

Where is your human middleware?  Every organization has it, but few people see it for what it is – a sign of distortion.  I first heard the term ‘human middleware’ when I was talking with a group of CIOs and a CIO from an insurance company commented that there organization did not really transform until [...]

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Category: 2012 Amplifying the Enterprise Business Process Distortion     Tags: , , , , ,

Customer Experience bridges the gap between revenue growth and cost cutting

by Mark P. McDonald  |  January 6, 2012  |  2 Comments

One of the issues facing CIOs in 2012 is the apparent conflict between growing revenue and cutting cost.  While IT may be asked to do both, in reality plans and priorities fall heavily on the cost cutting side limiting IT’s impact and value. Customer Experience brings a different perspective to issues of revenue and cost. [...]

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Category: 2012 CIO Management Strategic planning Strategy Technology     Tags: , , , , , , ,

2012 begins a pivotal three years for IT

by Mark P. McDonald  |  January 3, 2012  |  4 Comments

Every year is important and pundits, myself included, contribute to the annual strategy and planning cycle that is based on the premise that the coming year must be the most important year.  That position makes sense when you consider that without a compelling plan for ‘next year’ the CIOs and IT organization will not get [...]

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Category: 2012 Leadership Management Strategy     Tags: , , , , , ,