Mark McDonald

A member of the Gartner Blog Network

Entries Tagged as 'Business Leadership'

Chief Digital Officer – who should they report to?

by Mark P. McDonald  |  March 22, 2013  |  1 Comment

Prior posts have discussed the need for a Chief Digital Officer as well as the different types of Digital Officers.  This post concentrates on the range of possible reporting relationships for the Chief Digital Officer.  This is a complex and important question that requires thinking through the implications rather than building on a blanket assumption.  […]

1 Comment »

Category: 2013 CFO CIO Digital Edge Digitalization Leadership Strategy     Tags: , , ,

The Chief Digital Officer, you may not need one.

by Mark P. McDonald  |  March 6, 2013  |  4 Comments

Digitalization requires a type of collaboration that spans the organization to create a digital edge based on an integrated customer experience. The idea of a ‘chief” role responsible for a specific aspect of the enterprise is not new but its getting a lot of attention and discussion.  While it is easy to make the case […]


Category: Digital Edge Digitalization Leadership     Tags: , , , , ,

30 Rock Finale shows that it is hard to end on a high note, perhaps it is better just to move on.

by Mark P. McDonald  |  February 4, 2013  |  Comments Off

Last week I missed the series finale of 30 Rock due to bad weather delaying my flight by a few hours.  Good thing for HULU.  After watching the episode it became clear – wrapping up anything of any size or duration is difficult.  I will not review the final episode, which lacked originality, but use […]

Comments Off

Category: 2013 Change on the cheap Leadership Management     Tags: , ,

Forget about resolutions and figure out your resolve

by Mark P. McDonald  |  January 2, 2013  |  1 Comment

New Year’s resolutions come and mostly go by the wayside in large part because they are weak commitments to things we already know that we are not going to do. Sure you can pass up desert on January 3rd but what about on February 2nd is the same commitment there? Rather than make promises that […]

1 Comment »

Category: 2013 Leadership Tough Questions     Tags: , , , ,

Are we asking the right questions concerning the future of IT?

by Mark P. McDonald  |  December 5, 2012  |  14 Comments

Everywhere I look, including on this blog,  people are telling each other what they need to do to be successful.  “Use this process,” “create this type of strategy,” “apply this tool,” etc., the constant drum roll of recommendations can leave you numb and confused.  Numb to the extent that the sheer volume of advice pummels […]


Category: 2013 Leadership Management Strategy Tough Questions     Tags: , , , , , ,

Is the IT organization, as we know it, worth saving?

by Mark P. McDonald  |  December 4, 2012  |  3 Comments

A prior post introduced the idea that we need to ask the right questions about IT before we can consider how to lead and change IT.  This is the first in a series of questions posted each Friday in December.  Here is the list of questions: December 7th: Is the IT organization, as we currently […]


Category: 2013 Leadership Management Strategy Tough Questions     Tags: , , , ,

A Social Organization means business

by Mark P. McDonald  |  November 13, 2012  |  2 Comments

A few people have asked me about the applicability of the social organization to business.  They are of the opinion that anything with the moniker ‘social’ is associated with societal or ‘soft’ issues  rather than solving real business problems. When I asked why, they mention that the many of the examples of social media involve […]


Category: Leadership Social Media Social Organization     Tags: , , , ,

Gartner Symposium – Goa India: What I learned from CIOs attending the event.

by Mark P. McDonald  |  October 15, 2012  |  1 Comment

Last week more than 250 CIOs attended Gartner Symposium in Goa, India. This year’s event was the second symposium in India with last year’s held in Mumbai.  In talking with CIOs and IT executives at the event it became clear that 2013 is going to be a transitional year for CIOs and for IT in […]

1 Comment »

Category: 2013 CIO Leadership Strategic planning Strategy Technology     Tags: , , , ,

Pre-strategy is a matter of Principles and Diagnosis

by Mark P. McDonald  |  August 8, 2012  |  1 Comment

‘Having a plan for the plan’ is an effective tool for starting any large or complex project.  Defining a business strategy is definitely complex project.  Creating a plan for the strategy is a good idea.  So is defining a pre-strategy or a ‘strategy before the strategy’.  That sounds redundant, but its not. Planning for the […]

1 Comment »

Category: 2013 Strategic planning Strategy     Tags: , , , ,

Consumerization compliments and completes the other forms of management

by Mark P. McDonald  |  June 29, 2012  |  1 Comment

The modern organization is a complex adaptive system.  We have managed that complexity through different combinations of organizational decomposition, process standardization and functional specialization.  A strategy based on managing big things by breaking them down into little things that are all the same and assigning specialized jobs has served organizations well from the time of […]

1 Comment »

Category: Innovation Leadership Management     Tags: , , ,