Mark McDonald

A member of the Gartner Blog Network

Entries Categorized as 'Lean Thinking'

Welcome to the 2012 Gartner Symposium ITXPO: Orlando

by Mark P. McDonald  |  October 21, 2012  |  3 Comments

It’s October.  It’s Orlando.  It must be time for Gartner Symposium.  This year’s event represents a pivotal time for CIOs and IT particularly as the world makes the transition between a focus on IT and a broader focus on Technology.   The Nexus of forces (Cloud, Mobile, Social and Information) is a focus of the event, […]


Category: 2013 Amplifying the Enterprise CIO Customer Experience Digitalization Lean Thinking Management Small IT Strategic planning Technology     Tags: , , , , , , , , ,

What are the requirements CIOs expect from a Tier 1 service provider?

by Mark P. McDonald  |  October 16, 2012  |  1 Comment

A significant uptick in dissatisfaction with service providers is one of the trends I have noticed in the last six months.  Many CIOs are either actively switching service providers, in the evaluation process of switching or questioning the skills and abilities of their service provider as a significant issue hampering their success. Is there something […]

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Category: 2013 Economy Lean Thinking Management Strategic planning     Tags: , , , , , , , , ,

Business value is in your hand – the five questions to ask to create a compelling case for change.

by Mark P. McDonald  |  November 2, 2011  |  3 Comments

Raising business impact is something that CIOs and IT professionals have sought for years.  The goal has led to the development of ‘tools’ ranging from new IT metrics, program/project management, portfolio management and advanced approaches to business case development.  It has also led to a range of ‘beliefs’ in the business and IT relationship – […]


Category: Lean Thinking Management Re-imagine IT     Tags: , , , , ,

Thinking Small about your IT organization: Mosaic vs. Monolith

by Mark P. McDonald  |  October 7, 2011  |  1 Comment

The IT organization structure is more than boxes in an organization chart.  The IT organization and the decisions it contains have a significant influence on IT performance, capability and process.  How you are organized also represents the way you think about IT. Leaders are thinking about their organizations in new ways, replacing monolithic IT structures […]

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Category: IT Governance Leadership Lean Thinking Management Re-imagine IT Small IT     Tags: , , ,

The Lean Startup: a book review

by Mark P. McDonald  |  September 23, 2011  |  Comments Off

A must read for anyone to looking to start something new either in a new company or within a company – Five Stars Every organization faces the need to create new solutions, processes, products and services better, faster and cheaper.  Often mislabeled as innovation what firms need is a better approach to ‘start up’ new […]

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Category: Book Review Leadership Lean Thinking     Tags: , , ,

Thinking Small — Creating value rather than controlling costs

by Mark P. McDonald  |  September 14, 2011  |  2 Comments

Leading CIOs have been re-imaging IT in the face of changing business priorities, technology innovation and resource realities.  This is leading some to adopt a new way of thinking about IT — thinking small. Thinking small touches just about every aspect of IT from its foundational assumptions, to how it operates, to how you judge […]


Category: 2012 IT Governance Lean Thinking Small IT Strategy     Tags: , , , ,

It is time for IT to ‘THINK small.’

by Mark P. McDonald  |  September 12, 2011  |  5 Comments

IT trends and transformations over the past decade have been driven by a common theme: reducing cost.  CIO-led initiatives for outsourcing, consolidation, shared services, applying lean manufacturing principles, have all revolved around the need to take costs out of IT. All of this cost cutting must have worked to one degree or another as IT […]


Category: 2012 CIO IT Governance Leadership Lean Thinking Management Re-imagine IT Small IT Strategic planning Strategy     Tags: , , , , ,

Managing accretive leaders and accretive change.

by Mark P. McDonald  |  August 5, 2011  |  Comments Off

An accretive leader is one that allows individual changes to build up, one on top of the other, with little consideration of the cumulative effect of change on the firms.  Not every leader is an accretive leader but every organization faces the challenge of managing accretive change. Management systems have implicit incentives for accretive change […]

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Category: Economy Innovation IT Governance Leadership Lean Thinking Management Technology Uncategorized     Tags: , , , ,

Are you an accretive leader?

by Mark P. McDonald  |  August 1, 2011  |  10 Comments

Leaders are responsible for raising performance through having a vision and creating successful change.  When this happens, leaders are praised and rewarded for creating new processes, products and organizational capability. Leaders are highlighted for the change they created and the value inherent in the ‘more’ their company is all about. Change is vital to an […]


Category: Economy Innovation IT Governance Leadership Lean Thinking Management Technology     Tags: , , , ,

Lean IT – Muda Matters

by Mark P. McDonald  |  July 13, 2011  |  3 Comments

Blogging Note:  Like Gary Trudeau I am taking a week off from blogging, but I would like to share a past post that may be helpful. The original posts were made in the Fall 2009, but much of their points remain true.  I have made links to the original posts to make it easy to […]


Category: IT Governance Lean Thinking Management Re-imagine IT     Tags: , , ,