Mark McDonald

A member of the Gartner Blog Network

Entries Categorized as 'Leadership'


The difference between HYPE and reality

by Mark P. McDonald  |  May 1, 2013  |  Comments Off

How can you tell the difference between hype and reality?  This was the question the President of a Business Unit asked me in front of the corporation’s entire leadership team.  Answering this question was a matter of professional and credibility risk.  After all Gartner knows a lot about hype.  Gartner has been known to foment […]

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Category: Leadership Personal Observation Signs of weak management     Tags: ,

Digital Technology and the Board of Directors

by Mark P. McDonald  |  April 5, 2013  |  2 Comments

A board of directors assumes two responsibilities to represent the interests of shareholders.  The first is as an advisor to company regarding its strategy, operations and plans.  The second responsibility revolves around  governance and oversight of operations and performance. Boards have traditionally dealt with information technology (IT) within the oversight responsibility by assigning IT to […]

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Category: Digital Edge Digitalization Leadership     Tags: ,

Chief Digital Officer – who should they report to?

by Mark P. McDonald  |  March 22, 2013  |  1 Comment

Prior posts have discussed the need for a Chief Digital Officer as well as the different types of Digital Officers.  This post concentrates on the range of possible reporting relationships for the Chief Digital Officer.  This is a complex and important question that requires thinking through the implications rather than building on a blanket assumption.  […]

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Category: 2013 CFO CIO Digital Edge Digitalization Leadership Strategy     Tags: , , ,

What I learned at Gartner’s CIO Leadership Forum in Huntington Beach California.

by Mark P. McDonald  |  March 20, 2013  |  Comments Off

Last week the CIO Leadership Forum landed in London at Heathrow Terminal 5 where more than 250 CIOs shared their experiences, ideas and concerns.  This week Huntington Beach California, outside Los Angeles hosted the North American event where more than 350 CIOs gathered to discuss the theme of “Digital Enterprise and Beyond.”    Part of the […]

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Category: 2013 Digital Edge Digitalization Hunting and Harvesting in a Digital World Leadership Strategy     Tags: , ,

What I learned from this week’s CIO Leadership Forum in London

by Mark P. McDonald  |  March 15, 2013  |  4 Comments

Earlier this week almost 300 CIOs from across Europe flew into London’s Terminal 5 to participate in the 2013 Leadership Forum.  “Digital Enterprise and Beyond”is the them of the event reflecting the inflection point facing CIOs as traditional IT issues give way to emerging Technology challenges and opportunities. During the event we conducted a number […]

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Category: 2013 Digital Edge Digitalization Hunting and Harvesting in a Digital World Leadership     Tags: ,

Chief Digital Officer, What type does your organization need?

by Mark P. McDonald  |  March 12, 2013  |  9 Comments

Everyone is talking about the need for a chief digital officer (CDO).  The CDO role has come into fashion as a demonstrable sign that your organization is serious about digital technology.  The topic of what is the chief digital officer their role and responsibilities is full of energy and attention.  It is rare to create […]

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Category: Digital Edge Digitalization Hunting and Harvesting in a Digital World Leadership Management Strategy Uncategorized     Tags: , , , , ,

The Chief Digital Officer, you may not need one.

by Mark P. McDonald  |  March 6, 2013  |  4 Comments

Digitalization requires a type of collaboration that spans the organization to create a digital edge based on an integrated customer experience. The idea of a ‘chief” role responsible for a specific aspect of the enterprise is not new but its getting a lot of attention and discussion.  While it is easy to make the case […]

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Category: Digital Edge Digitalization Leadership     Tags: , , , , ,

Which are the best opportunities for CIOs to connect with their C Level colleagues

by Mark P. McDonald  |  February 22, 2013  |  Comments Off

There are many ‘reasons’ why the C Level colleagues of the CIO should pay attention.  Frankly many of those arguments about the power of technology, its strategic importance, etc. fall flat in the eyes of fellow C Level executives who have a tough time understanding the connection between technology and changes in business performance. Ask […]

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Category: 2013 Amplifying the Enterprise CFO CIO Leadership Management Strategic planning Strategy     Tags: , , , , ,

The leadership traits CIOs see as significant for success. One of the ‘one’ questions you would ask of CIOs.

by Mark P. McDonald  |  February 6, 2013  |  4 Comments

As we developed the CIO survey over last summer, we asked you about the one question you would ask CIOs.  One of the questions you asked was about leadership skills or traits that drive their success. What are the top three leadership traits for CIOs of the future? CIOs responses were surprising more for what […]

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Category: 2013 CIO Leadership The one question     Tags: , , ,

30 Rock Finale shows that it is hard to end on a high note, perhaps it is better just to move on.

by Mark P. McDonald  |  February 4, 2013  |  Comments Off

Last week I missed the series finale of 30 Rock due to bad weather delaying my flight by a few hours.  Good thing for HULU.  After watching the episode it became clear – wrapping up anything of any size or duration is difficult.  I will not review the final episode, which lacked originality, but use […]

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Category: 2013 Change on the cheap Leadership Management     Tags: , ,