Mark McDonald

A member of the Gartner Blog Network

Entries Categorized as 'Innovation'


The European Citizen Initiative using social media in the first and last mile of the policy process.

by Mark P. McDonald  |  February 2, 2012  |  4 Comments

Last week I had the honor of being on a panel at the launch of the European Citizens Initiative (ECI).  The ECI represents an innovation in the relationship between citizens, the government and representative democracy.   Social media is at the center of the initiative representing one of the first formal ways in which social media [...]

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Category: Innovation Personal Observation Social Media Social Organization Technology     Tags: , , , , ,

Situation is the next step beyond service or solution

by Mark P. McDonald  |  January 27, 2012  |  3 Comments

Value creation and innovation come from thinking in new ways about organizational offerings.  Over the last 50 years there has been a progression from offerings based on products (things that you use in your life), to those based on selling solutions (products that we use for you) to selling services (that you incorporate into your [...]

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Category: Innovation Social Media Social Organization Technology     Tags: , , ,

Technology > IT

by Mark P. McDonald  |  January 16, 2012  |  1 Comment

Technology is becoming more important than IT.  Now that may sound strange, after all what is the difference between technology and IT.  For years the answer was, not much.  Corporate technology centered on automating corporate business processes such as ERP, CRM, SCM, PLM, etc.  These technologies requires corporate IT to acquire, install, tailor and operate [...]

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Category: 2012 Innovation Re-imagine IT Strategic planning Technology     Tags: , , , , , , ,

Does social media equal social unrest?

by Mark P. McDonald  |  January 4, 2012  |  1 Comment

Business Week, Wired and the Economist published articles in December about social media and its role in social unrest.  The articles described how social media has enabled everything from peaceful protests to looting via ‘flash robs’ that actively monitor and coordinate their actions around police movements. Executives reading these articles could understandably equate social media [...]

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Category: Innovation Social Media Social Organization Strategy Technology     Tags: , ,

Do you see a little John Scully in yourself?

by Mark P. McDonald  |  November 19, 2011  |  Submit a Comment

I am reading Walter Isaacson’s biography of Steve Jobs, no surprise there as many people are doing so.  In one of the earlier chapters, Isaacson describes the relationship between John Scully and Steve Jobs as one where Scully kept seeing himself in Job’s actions and behaviors.  He was living under the impression, for a while, [...]

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Category: Innovation Leadership Management Personal Observation     Tags:

What I have learned from European CIOs in Barcelona

by Mark P. McDonald  |  November 11, 2011  |  1 Comment

Gartner’s first Fall Symposia and ITXpo in Barcelona is complete. I am writing this blog post on my iPad while I am flying to Frankfurt to start the trip to Australia and the Symposium there.  It has been a rather full week with hundreds of presentations, meetings, more than 50 CIO workshops, thought leadership presentations, [...]

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Category: 2012 CIO Economy Innovation Leadership Management Personal Observation Strategic planning     Tags: , , , ,

Comprehensive value defines broader goals for organizational leadership and management

by Mark P. McDonald  |  November 9, 2011  |  3 Comments

Occupy Wall Street is just the latest in a series of protests against the idea that businesses exist only to create economic returns for their shareholders. The idea that business should do more for society is appealing and requires more than light current forms of corporate charity.  Two articles this year in the Harvard Business [...]

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Category: Economy Innovation Leadership Management Personal Observation Strategic planning Strategy     Tags: , , , , , , ,

Best Practices are Stupid — a book review

by Mark P. McDonald  |  November 4, 2011  |  Submit a Comment

Best Practices are Stupid 40 Ways to Out Innovate the Competition is the subject of one of Steve Shapiro’s innovation tips and the title for this book.  Rather than ridicule current approaches to innovation, Shapiro takes a comprehensive and compelling look at the next set of things companies need to do to innovate. Shapiro points [...]

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Category: Book Review Innovation Tools     Tags: , ,

Great by Choice — a book review

by Mark P. McDonald  |  October 24, 2011  |  1 Comment

Great by Choice is the second/better half of How the Mighty Fall Jim Collins extends and deepens the body of knowledge around the fundamentals of success. Great by Choice represents the second half of Collin’s earlier book on company failure – How the Mighty Fall. While that earlier book concentrated on factors that drive failure, [...]

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Category: Book Review Economy Innovation Leadership Management Strategy     Tags: , , ,

What I learned from CIOs and IT executives at Orlando Symposium

by Mark P. McDonald  |  October 21, 2011  |  4 Comments

Re-imagine IT: Lead from the Front was the theme of this year’s Gartner Symposium in Orlando. This blog has featured re-imagining IT, but after four days and literally hundreds of conversations the full scope of re-imagination and the courage of those who dare to re-imagine is becoming clear. CIOs and IT executives who came to [...]

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Category: 2012 Innovation Management Strategy     Tags: , , , ,