Mark McDonald

A member of the Gartner Blog Network

Entries Categorized as 'CIO'


Avoid the trap of false precision

by Mark P. McDonald  |  November 30, 2011  |  1 Comment

Precision is the enemy of IT value and a root cause of why it is so hard to measure IT’s.  About the only thing that you can prove with precision is that is not wasting money. Precision requires that specific investments that produce pre-defined and specific results.  You want to produce more widgets, then you [...]

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Category: CFO CIO Management     Tags: , , ,

What I learned from CIOs at Gartner’s first Symposium in India

by Mark P. McDonald  |  November 25, 2011  |  Submit a Comment

This past week marked a milestone as Gartner brought its symposium format to India for the first time.  More than 1,000 Indian IT professionals met in Mumbai to learn, discussion, participate and contribute to each other on issues ranging from cloud computing to the future of IT itself.  Between the presentations, workshops and 1 on [...]

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Category: 2012 CIO Economy Leadership Management Strategic planning     Tags: , , , , ,

Are you doing the dishes? Time to check your IT strategy before it becomes an IT plan.

by Mark P. McDonald  |  November 17, 2011  |  3 Comments

Business relevance and alignment is a persistent issue in IT and a challenge for CIOs.  In this year’s CIO agenda presentations at Gartner Symposium these issues were discussed and measured based on CIO business priorities and plans.    The 2011 CIO survey looked at this issue and we described it in an analogy that IT believes [...]

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Category: 2012 CFO CIO IT Governance Leadership Strategic planning Strategy     Tags: , , , ,

Welcome to Gartner Symposium at Australia’s Gold Coast

by Mark P. McDonald  |  November 14, 2011  |  Submit a Comment

Technology is perhaps the most global of all industries.  OEMs and contract manufacturers in Asia Pacific, work with operating software developed on the West Coast of America, enterprise systems originating in Europe and innovation coming from everywhere. Technology trends are also global as proven practices travel at the speed of the web to companies all [...]

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Category: CIO Leadership Management Re-imagine IT     Tags: , ,

What I have learned from European CIOs in Barcelona

by Mark P. McDonald  |  November 11, 2011  |  1 Comment

Gartner’s first Fall Symposia and ITXpo in Barcelona is complete. I am writing this blog post on my iPad while I am flying to Frankfurt to start the trip to Australia and the Symposium there.  It has been a rather full week with hundreds of presentations, meetings, more than 50 CIO workshops, thought leadership presentations, [...]

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Category: 2012 CIO Economy Innovation Leadership Management Personal Observation Strategic planning     Tags: , , , ,

Re-Imagining IT requires new opinions and ideas – Yours

by Mark P. McDonald  |  October 12, 2011  |  2 Comments

Throughout this year we have been talking about the need to re-imagine IT in the face of changing business priorities, technology innovation and IT performance.   Re-imagination involves finding new answers to new questions and that involves hearing from you. Gartner Executive Programs runs an annual survey of CIOs that seeks to understand CIO priorities, plans [...]

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Category: 2012 budgets CIO Leadership Management Strategic planning     Tags: , , , ,

What is the difference between a good CIO and a great CIO?

by Mark P. McDonald  |  September 22, 2011  |  1 Comment

This is a question that CIOs ask either formally in search of a performance yardstick or informally as they ponder their own career and success. I have written a few posts in the past about this issue and the other day I came across a quote that provides another dimension worth thinking about. “I knew [...]

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Category: CIO Leadership Management     Tags: , ,

Re-Imagine IT, Lead from the Front: a preview on the CIO experience at Orlando Symposium

by Mark P. McDonald  |  September 15, 2011  |  Submit a Comment

It is time to re-imagine IT and lead from the front.  As the world continues to change, IT must find new answers to new questions concerning growth, cost efficiencies, innovation and productivity.  This post is a brief synopsis of the CIO experience at this year’s Symposium in Orlando. The theme of this year’s Gartner Symposium [...]

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Category: 2011 CIO Leadership     Tags: , , ,

It is time for IT to ‘THINK small.’

by Mark P. McDonald  |  September 12, 2011  |  5 Comments

IT trends and transformations over the past decade have been driven by a common theme: reducing cost.  CIO-led initiatives for outsourcing, consolidation, shared services, applying lean manufacturing principles, have all revolved around the need to take costs out of IT. All of this cost cutting must have worked to one degree or another as IT [...]

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Category: 2012 CIO IT Governance Leadership Lean Thinking Management Re-imagine IT Small IT Strategic planning Strategy     Tags: , , , , ,

How to improve your performance by improving the mid office.

by Mark P. McDonald  |  August 15, 2011  |  1 Comment

Every organization knows about its front office that generates revenue and its back office that operates those processes.  Few recognize the capabilities within the space between – the middle office – capabilities that determine your effectiveness and comparative advantage. Executives know how to improve the performance of their front and back office processes.   They change [...]

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Category: CIO Innovation Leadership Management Strategic planning Strategy     Tags: , , ,