Mark McDonald

A member of the Gartner Blog Network

Entries Categorized as '2012'

What I learned at the Japan Symposium 2012

by Mark P. McDonald  |  October 7, 2012  |  4 Comments

Gartner’s annual symposium season is gearing up.  After an appearance in Cape Town South Africa in August, the next stop was Tokyo where more than 500 CIOs and IT executives gathered to discuss the current challenges and future goals for information technology. During the symposium I had the honor of meeting with a number of […]


Category: 2012 Personal Observation     Tags: , , , , , ,

Welcome to the first day of the rest of 2012

by Mark P. McDonald  |  September 4, 2012  |  Comments Off

It’s the day after Labor Day in the U.S. and the semi-official end of summer.  Financially it is the last month of the third quarter.  It is also the first month when all the tourists have gone home from Europe.  As we settle down and come back from summer vacation it’s a good time to […]

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Category: 2012 Amplifying the Enterprise Leadership Strategic planning     Tags: , , , ,

An IT Renaissance is the last thing we need. We need IT Enlightenment.

by Mark P. McDonald  |  July 25, 2012  |  4 Comments

Conventional wisdom, beliefs and ideas concerning information technology crumble in the face of fundamental technology innovations such as Mobile, Social, SaaS, Big Data and the like.  Removing the fundamental logic creates an opportunity for new ways of thinking – reimagining – IT, its value and role in the organization.  The question is, will this change […]


Category: 2012 Amplifying the Enterprise Strategic planning Strategy     Tags: , , , ,

What is the average age of your customers?

by Mark P. McDonald  |  May 14, 2012  |  1 Comment

It is an interesting question and not one most companies consider on an ongoing basis.   The average age of your customer is increasingly important, not just in the Consumer Products industry but in every industry. It is a question that gradually transcends all other demographics.  Generating sustainable growth requires maintaining or decreasing the average age […]

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Category: 2012 Customer Experience Digitalization Strategy     Tags: , ,

Living in Appland

by Mark P. McDonald  |  May 7, 2012  |  1 Comment

Appland exists where the availability of technology solutions exceeds your organizations business capability.   Technology becomes greater than IT in Appland as commercially accessible technologies create new innovation and advantage opportunities for organizations.  The expanding scope of Appland is fueling a new generation of technology savvy business executives who expect more than just IT. The relationship […]

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Category: 2012 Amplifying the Enterprise Re-imagine IT Strategy     Tags: , , , , ,

Living in Gapland

by Mark P. McDonald  |  May 2, 2012  |  Comments Off

The relationship between IT functionality and business capability sets the context for technology in a business.  The prior post “Technology, IT and business in the lands of Apps, Gaps and equilibrium”  introduced  a way of looking at that that relationship. This post concentrates on the assumptions and fundamentals associated with IT living in the land […]

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Category: 2012 Amplifying the Enterprise Re-imagine IT Strategy     Tags: , , , , ,

Technology, IT and Business in the lands of Apps, Gaps and Equilibrium

by Mark P. McDonald  |  April 30, 2012  |  4 Comments

Take a step back and consider the fundamental assumptions behind IT and it become easy to see IT’s current challenges and future failures.  One of those assumptions is the relationship between IT functionality and business capability.  Understanding the context behind that relationship and its implications is crucial to leading IT in the future. The figure […]


Category: 2012 Amplifying the Enterprise Management Re-imagine IT Strategy     Tags: , , , , ,

Digitalization creates new dimensions for disruption

by Mark P. McDonald  |  April 9, 2012  |  15 Comments

Disruption is the interruption of normal work or practice according to Wikipedia.  In business disruption is the result of deliberate strategies and practices as companies seek to exploit differences and create competitive asymmetry where competitor strengths become comparative weaknesses. Clayton Christensen detailed the principles, strategies and drivers of disruption in a series of insightful books […]


Category: 2012 Digitalization Distortion Strategic planning     Tags: , , ,

2012’s CIO Leadership Challenges — the focus of the forum

by Mark P. McDonald  |  March 30, 2012  |  1 Comment

Yesterday final CIO Leadership Session finished in Phoenix wrapping up sessions in Dubai and London. Each session concentrated on regional challenges from expanding growth in the gulf, to addressing macro economic realities in Europe and leading in times of transition in the Americas. Regardless of location, CIOs around the world face a new set of […]

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Category: 2012 CIO Cloud Customer Experience Distortion Re-imagine IT Strategy     Tags: , , , ,

CIOs express their interests at the 2012 CIO Leadership Forum in Phoenix

by Mark P. McDonald  |  March 26, 2012  |  Comments Off

After an inspirational story of leadership and building high performing organizations by Pete Goss, the CIO leadership forum kicked off with opening sessions that concentrated on the theme of Amplifying the Enterprise. During the sessions, the audience of more than 300 CIOs provided their initial thoughts on the role of IT, their priorities and key […]

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Category: 2012 Amplifying the Enterprise CIO Leadership Strategic planning     Tags: , , , , ,