Mark McDonald

A member of the Gartner Blog Network

Archives for February, 2013


A New Federalism for Technology – a model made for a world demanding global growth and control

by Mark P. McDonald  |  February 25, 2013  |  Comments Off

Strategy connects with structure and structure influences strategy.  The relationship between the two drives organizations to re-align, re-distribute and re-organize, all except for IT.  According to the 2013 Gartner CIO Survey, only 30% of CIOs believe that changing business priorities and strategies requires changing the IT organization.  In other words, 70% of CIOs believe that […]

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Category: 2013 IT Governance Small IT Strategy     Tags: , ,

Which are the best opportunities for CIOs to connect with their C Level colleagues

by Mark P. McDonald  |  February 22, 2013  |  Comments Off

There are many ‘reasons’ why the C Level colleagues of the CIO should pay attention.  Frankly many of those arguments about the power of technology, its strategic importance, etc. fall flat in the eyes of fellow C Level executives who have a tough time understanding the connection between technology and changes in business performance. Ask […]

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Category: 2013 Amplifying the Enterprise CFO CIO Leadership Management Strategic planning Strategy     Tags: , , , , ,

What are the feedback systems that drive a Technology Game?

by Mark P. McDonald  |  February 20, 2013  |  1 Comment

The IT Game is a stalemate and the past few posts have sought to start up a conversation regarding the nature of a new Technology Game that should replace the IT Game we play today.   Using the defining characteristics of context, goal, rules, feedback and participation.  These are the prior posts related to the Technology […]

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Category: 2013 Digital Edge Digitalization IT Epic Journey Re-imagine IT     Tags: , , ,

Which President would make the best CIO?

by Mark P. McDonald  |  February 18, 2013  |  Comments Off

It is President’s Day in the U.S. a public holiday recognizing the 44 leaders of the United States.  Who is the greatest President?  How do the President’s stack up?  How do they rank against each other?   Responding to these questions is the work of academics and political pundits.  I asked this question back in 2009 […]

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Category: Personal Observation     Tags: ,

What are the rules for the “Technology Game?”

by Mark P. McDonald  |  February 12, 2013  |  2 Comments

The prior post introduced the idea that the current IT game is a stalemate and that it is time to design a new game, a technology game.  That post suggests a different context and goal for a technology game, please follow this link to see that discussion. A game is further defined by its rules […]

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Category: 2013 Digital Edge Digitalization IT Epic Journey Re-imagine IT     Tags: , , ,

The IT game is a stalemate, time to define a new Technology Game

by Mark P. McDonald  |  February 8, 2013  |  6 Comments

CIOs and IT leaders are masters of  the IT game. Executives play the IT game so long as it was the only game in town and it suited their needs.  If you want to control IT cost, quality, services, enablement and control, then you are playing an IT game that worked for more than 30 […]

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Category: 2013 Digital Edge Digitalization IT Epic Journey Re-imagine IT     Tags: , , , , ,

The leadership traits CIOs see as significant for success. One of the ‘one’ questions you would ask of CIOs.

by Mark P. McDonald  |  February 6, 2013  |  4 Comments

As we developed the CIO survey over last summer, we asked you about the one question you would ask CIOs.  One of the questions you asked was about leadership skills or traits that drive their success. What are the top three leadership traits for CIOs of the future? CIOs responses were surprising more for what […]

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Category: 2013 CIO Leadership The one question     Tags: , , ,

30 Rock Finale shows that it is hard to end on a high note, perhaps it is better just to move on.

by Mark P. McDonald  |  February 4, 2013  |  Comments Off

Last week I missed the series finale of 30 Rock due to bad weather delaying my flight by a few hours.  Good thing for HULU.  After watching the episode it became clear – wrapping up anything of any size or duration is difficult.  I will not review the final episode, which lacked originality, but use […]

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Category: 2013 Change on the cheap Leadership Management     Tags: , ,

Who do you want your customers to become? — A book review

by Mark P. McDonald  |  February 1, 2013  |  2 Comments

The best book on customer experience, hands down, simple, powerful and provocative Who do you want your customers to become is one of those rare books that bridges the gap between current practice and future innovation. Michael Schrage has taken a provocative and penetrating look at the changing nature of customers, their experiences, technologies and […]

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Category: Book Review Customer Experience     Tags: ,