Mark McDonald

A member of the Gartner Blog Network

Archives for May, 2012


How to Measure Your Life — A book review

by Mark P. McDonald  |  May 30, 2012  |  2 Comments

A thinking man’s version of Covey and Collins that is deeper and profound — not a fluff book at all!, Clayton Christensen is one of the deepest thinkers and most thoughtful people I have had the pleasure to meet or hear present. Those traits of deep integrity, thought, consideration come through in this book. However, […]

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Category: Book Review Leadership Personal Observation     Tags: , ,

Hackathon Update – The Barriers to Adaptability: Results from the Adaptability Hackathon Sprint 2

by Mark P. McDonald  |  May 28, 2012  |  1 Comment

Gartner EXP / Management Innovation Lab Hackathon invites a select group of IT leaders to crack a key issue—how IT can help organizations become more adaptable.  For the past two months more than 240 senior IT executives from around the world have been discussing technology’s role in enterprise adaptability. This post is an update on […]

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Category: Innovation Management     Tags: , , ,

The Silent Crisis – Management

by Mark P. McDonald  |  May 25, 2012  |  2 Comments

Organizations are in crisis and many are unaware.  Crisis in the sense that organizations are facing developments that will lead them to an unstable and dangerous situation which they all recognize, but few know why and even fewer know what to do.  The crisis is silent driven by its absence rather than the presence of […]

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Category: Leadership Management Signs of weak management     Tags: , , ,

Facebook’s IPO performance should not turn executives off to the power of social media

by Mark P. McDonald  |  May 22, 2012  |  2 Comments

“Let’s bring Facebook inside!”  was a common strategy for enterprises adopting social media.  Executives looked at the size, scale, energy and engagement of people on Facebook and wanted to replicate that in their organizations.  Creating collaboration, an employee directory, personal pages, team pages and the like represented the extent of social media strategy. I hope […]

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Category: Management Social Media Social Organization Strategy     Tags: , ,

Graduation

by Mark P. McDonald  |  May 21, 2012  |  Comments Off

Close readers of the blog will notice that there was only one post last week.  There is a reason for this as I took off some time to attend my daughter’s college graduation.  It was a great event, and a fitting celebration of accomplishment and a launching point for the next stage of their lives. […]

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Category: Personal Observation     Tags: ,

What is the average age of your customers?

by Mark P. McDonald  |  May 14, 2012  |  1 Comment

It is an interesting question and not one most companies consider on an ongoing basis.   The average age of your customer is increasingly important, not just in the Consumer Products industry but in every industry. It is a question that gradually transcends all other demographics.  Generating sustainable growth requires maintaining or decreasing the average age […]

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Category: 2012 Customer Experience Digitalization Strategy     Tags: , ,

The hook in my mouth – my first encounter with social virus

by Mark P. McDonald  |  May 10, 2012  |  2 Comments

I hope you can’t see it, the mark left by the hook in my mouth.  as I was successfully phished yesterday via Twitter.  I removed the hook late last night, reset my Twitter account and apologized to a bunch of people for being a carrier.   It was my first encounter with a social virus – […]

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Category: Personal Observation Technology     Tags: ,

Hackathon Update – Results from the First Sprint!

by Mark P. McDonald  |  May 9, 2012  |  Comments Off

Last month, Polly Labarre opened the Gartner EXP / Management Innovation Lab Hackathon at the Phoenix CIO Leadership Forum.  Gartner and Gary Hamel’s Management Innovation eXchange (MIX) have invited a select group of IT leaders to crack a key issue—how IT can help organizations become more adaptable. This post highlights some of the themes and […]

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Category: Innovation Leadership Management Strategy     Tags: , , ,

Living in Appland

by Mark P. McDonald  |  May 7, 2012  |  1 Comment

Appland exists where the availability of technology solutions exceeds your organizations business capability.   Technology becomes greater than IT in Appland as commercially accessible technologies create new innovation and advantage opportunities for organizations.  The expanding scope of Appland is fueling a new generation of technology savvy business executives who expect more than just IT. The relationship […]

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Category: 2012 Amplifying the Enterprise Re-imagine IT Strategy     Tags: , , , , ,

Living in Gapland

by Mark P. McDonald  |  May 2, 2012  |  Comments Off

The relationship between IT functionality and business capability sets the context for technology in a business.  The prior post “Technology, IT and business in the lands of Apps, Gaps and equilibrium”  introduced  a way of looking at that that relationship. This post concentrates on the assumptions and fundamentals associated with IT living in the land […]

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Category: 2012 Amplifying the Enterprise Re-imagine IT Strategy     Tags: , , , , ,