Mark McDonald

A member of the Gartner Blog Network

Archives for April, 2012


Technology, IT and Business in the lands of Apps, Gaps and Equilibrium

by Mark P. McDonald  |  April 30, 2012  |  4 Comments

Take a step back and consider the fundamental assumptions behind IT and it become easy to see IT’s current challenges and future failures.  One of those assumptions is the relationship between IT functionality and business capability.  Understanding the context behind that relationship and its implications is crucial to leading IT in the future. The figure [...]

4 Comments »

Category: 2012 Amplifying the Enterprise Management Re-imagine IT Strategy     Tags: , , , , ,

A personal and open letter to Apple

by Mark P. McDonald  |  April 26, 2012  |  3 Comments

Note: this is a personal post.  It reflects my personal views, not the views of my company or the site.  It is not research or analysis of the company. Dear Apple: Congratulations on an outstanding quarterly performance.  Apple’s success over the past ten years has been built on a foundation of creating insanely great products [...]

3 Comments »

Category: Personal Observation     Tags: ,

Feeling digital is not the same as being digital

by Mark P. McDonald  |  April 24, 2012  |  10 Comments

How digital is your business?  The quick answer is probably very much when you consider your web sites, Facebook pages, IT systems, email and the like as evidence of being digital.  Viewed from the perspective of digital transactions, most of us are digital experts.  We feel that we are digital.  But are we really being [...]

10 Comments »

Category: Amplifying the Enterprise Digitalization Strategic planning Strategy Technology     Tags: , , , , , , ,

Performance, one of the dimensions of digital disruption

by Mark P. McDonald  |  April 20, 2012  |  2 Comments

Digital technologies are opening new avenues for companies to disrupt competitors and markets.  The prior post outlined three dimensions of disruption: access, enterprise economics and performance.  This post focused on performance as a dimension of digital disruption. Performance can be defined along a range of dimensions from price/performance, or technical measures, to operational and financial [...]

2 Comments »

Category: Digitalization Economy Strategic planning     Tags: , , , ,

Enterprise Economics, one of the dimensions of digital disruption

by Mark P. McDonald  |  April 17, 2012  |  1 Comment

Digital technologies open new avenues for companies to disrupt competitors and markets.  The prior post outlined three dimensions of disruption: access, enterprise economics and performance.  This post focused on enterprise economics as a dimension of digital disruption. Digital technologies disrupt economics at multiple levels by upsetting the balance between volume and value by creating a [...]

1 Comment »

Category: Digitalization Economy Strategic planning     Tags: , , , ,

Access, one of the dimensions of digital disruption

by Mark P. McDonald  |  April 12, 2012  |  5 Comments

Digital technologies are opening new avenues for companies to disrupt competitors and markets.  The prior post outlined three dimensions of disruption: access, enterprise economics and performance.  This post focused on performance as a dimension of digital disruption.  Theses posts reflect my personal thinking about how digital technology will evolve the nature of competition and value [...]

5 Comments »

Category: Digitalization Economy Strategic planning     Tags: , , , ,

Digitalization creates new dimensions for disruption

by Mark P. McDonald  |  April 9, 2012  |  15 Comments

Disruption is the interruption of normal work or practice according to Wikipedia.  In business disruption is the result of deliberate strategies and practices as companies seek to exploit differences and create competitive asymmetry where competitor strengths become comparative weaknesses. Clayton Christensen detailed the principles, strategies and drivers of disruption in a series of insightful books [...]

15 Comments »

Category: 2012 Digitalization Distortion Strategic planning     Tags: , , ,

Contextual Pricing: a book review

by Mark P. McDonald  |  April 6, 2012  |  2 Comments

Understand one of the most important and least understood decisions every company has to make — Price Pricing is one of the most important decisions that companies face.   It is also one that is often reduced to a simple set of list prices, predefined bundles and reactionary policies.  It does not need to be that [...]

2 Comments »

Category: Management Strategic planning Strategy     Tags: , , , ,

Lightweight technologies create an Incumbents’ Dilemma for CIOs

by Mark P. McDonald  |  April 4, 2012  |  4 Comments

Lightweight technologies are transforming equations in both the tech industry and every IT organization.  A lightweight technology is one based on creating value through Internet based services.  The Cloud, Mobile Solutions, Apps, SaaS, PaaS, IaaS are all examples of these technologies.  These lightweight technologies represent more than a substitute or alternative to traditional IT.  They [...]

4 Comments »

Category: Management Strategic planning Strategy Technology     Tags: , ,

Judgement Calls: a book review

by Mark P. McDonald  |  April 3, 2012  |  1 Comment

An accessible and informative guide to tapping into organizational judgement Judgement Calls is the new book by Tom Davenport and Brook Manville takes on the fundamental issues of how organizations are applying judgement, collaboration, and participatory decision making into their organizations.  Davenport and Manville present their argument in the form of stories surrounding major decisions [...]

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Category: Book Review Management     Tags: , ,