Mark McDonald

A member of the Gartner Blog Network

Mark P. McDonald
GVP EXP
8 years at Gartner
24 years IT industry

Mark McDonald, Ph.D., is a group vice president and head of research in Gartner Executive Programs. He is the co-author of The Social Organization with Anthony Bradley. Read Full Bio

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Powershift! HP and Google are re-imagining tech in front of your eyes

by Mark P. McDonald  |  August 18, 2011  |  4 Comments

If anyone wondered if tech was undergoing dramatic change, then this week should remove all doubt.  The nature of the tech industry is going through a series of changes that are re-imagining tech, what it is, how its purchased etc.

This week’s actions by Google and HP mark two significant steps in re-imagining the tech industry.  They are noteworthy not only in their own right, but also more importantly in how they span traditional boundaries within tech.

  • HP’s decision to spin out PC’s markets a major divestiture of a hardware company in an attempt to concentrate on software and services.

Many will debate the merits of these moves as well as other major moves happening at CISCO and others.

These moves are noteworthy because they do not represent an industry consolidation so much as they represent an industry transformation.  Transformation happens when you shed parts of a business either via a spin out like IBM or via shutting down a line of business HP in tablets and CISCO in FLIP.   This is markedly different than consolidation or restructuring.

So what is going on?

Here is an idea.

Google and HP’s actions are testing two different market hypothesis of what it means to be tech.

Each is adopting market hypothesis at opposite ends of the tech market spectrum.  They are also following two other firms that are already at these ends IBM and Apple.

Google is testing Apple’s tight/loose market hypothesis.  The hypothesis is that tight control of the hardware and loose control of the application software is the recipe for a successful customer experience with a steady stream of open innovation.  For years this hypothesis was out of favor hypothesis as being tech meant being corporate — i.e. WIN/TEL. Apple looked like a consumer novelty.

Clearly another player pursuing this hypothesis represents a re-imagination of what it means to be tech, beyond consumerization.

HP had already adopted much of IBM’s services based hypothesis, now with its proposed spin out of the PC industry. HP is going full bore on the commercial services market hypothesis, seeking to buy Autonomy and shedding its table offering according to the WSJ article .

I cannot say who or how these moves will fare, because I do not know.  I do know that there will be official first takes and other Gartner Research on these subjects that will represent Gartner’s official position. See Gartner.com for details.

All I want to point out is that these moves, all in one week, represent something more than companies consolidating.

The fact that all of this is happening in a weak of unprecedented stock market volatility tells me that everyone was waiting for the right moment/price to pull the trigger on these industry reshaping changes.

More to come? who knows but it would not surprise me as these actions open the door for others to re-imagine what it means to be tech.

There are now two camps at opposite ends of what it means to be tech. One views tech from the consumer’s perspective (Apple, Google, Facebook, etc.) the other from the corporate perspective (IBM, HP, LinkedIn, etc.)

There is more than enough room for two ways of looking at the market, the question  is not how these companies see themselves, but rather how you will view their appeal to your needs as an organization and as an individual.

Welcome your opinions and thoughts, remember this post reflects the thoughts of the author and not Gartner or official Gartner Research.

Related Blog Posts

What the Fate of the FLIP says about where ‘tech’ is and where it may be going

Powershift! What happens when consumers drive technology markets

Powershift! The darker side of consumer technology

4 Comments »

Category: Economy Innovation Personal Observation Technology     Tags: , , , ,

4 responses so far ↓

  • 1 Reza   August 19, 2011 at 10:21 am

    Interesting post Mike. I do have to point something out though.

    “Google is testing Apple’s tight/loose market hypothesis. The hypothesis is that tight control of the hardware and loose control of the application software is the recipe for a successful customer experience with a steady stream of open innovation.”

    Application software is only loosely controlled by Apple relevant to their control on hardware. But outside of that Apple pretty much dictates what applications can be built on iOS, how and using what tools and platforms they can be developed and even how they can be sold.

    You are not allowed to compete with Safari on iOS and any iOS “browser” has to use Safari’s engine. There are strict limits on the development languages and frameworks that are allowed on iOS which leaves Flash, Java and many smaller libraries and tools out of the picture. An in terms of the sales aspect we did see how Apple dropped the bomb on Amazon’s Kindle and other similar apps who wanted to allow purchases outside of Apple’s one and only permitted route.

    So I’d say Apple’s model is not tight hardware and loose application software but tight and a little less tight. Not saying it’s good or bad, but it’s not exactly what Google is going after either. Google would not prevent other vendors from building Android phones and it’s unlikely that Google would unlease an iOS style set of strict limitations on Android developer community either.

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  • 3 Mark P. McDonald   August 21, 2011 at 9:10 pm

    Reza

    Thanks for your comments and thoughts. You are right I played a little fast and loose with the description of Apple. When I mentioned ‘hardware’ I was also thinking about the operating system. Combining the two is technically incorrect, but in Apple’s case you cannot get one without the other. The combination could be thought of as a ‘delivery vehicle’ a term I first heard a few years ago to provide a better description of what others call a platform. Apple controls its delivery vehicle and that places limitations on others, but if you play by those rules you can be pretty creative as exemplified by the solutions on the Apple and Android delivery vehicles. So yes its tight and a little less tight.

    It is speculation as to what Google really plans to do with Motorola Mobility Solutions (MMS). If its just an IP/Patent play, then that is fine and I do not think it will have much impact on the Android ecosystem. But it seems to me that shutting down, or stunting MMS would be sad. Its a thin line to walk when you provide a major part of a delivery vehicle, own a company with the other part and still expect the ecosystem to function as if nothing had changed.

    This will be a real test of what it means to be in an ecosystem. One of the things that Google has done well is test conventional wisdom, so its something to follow closely.

    Thanks again for your comments and the time to read the post.

    Mark,

    PS: Mike is my brother, nice guy.

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