Mark McDonald

A member of the Gartner Blog Network

Mark P. McDonald
GVP EXP
8 years at Gartner
24 years IT industry

Mark McDonald, Ph.D., is a group vice president and head of research in Gartner Executive Programs. He is the co-author of The Social Organization with Anthony Bradley. Read Full Bio

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Committing to the resolutions CIOs should make in 2011.

by Mark P. McDonald  |  January 7, 2011  |  1 Comment

2011 Resolutions that CIOs may make but too often will break as everyone is overcome by events and day to day challenges.  In most years, this situation is regrettable but causes little harm.  When things change incrementally, there is little harm in carrying last year’s habits into the next year.

However, according to CIOs, the next three to five years will see them change their infrastructure, operating, solutions and financial models.  These changes require involve new habits and behaviors, hence raising the importance of making and sticking to resolutions.  If 2011 is the first and foundational year for this transformation, and then resolutions for this year should concentrate on fundamentals.

A note, these resolutions are based on my own opinion and do not reflect the official position of Gartner, which often publishes its own resolutions.

1. I will invest more in my top performers and people on the verge of being top performers.

2. I will incorporate at least two business metrics into my performance reporting and share that report across all of IT.

3. I will meet with my organization’s product and service development leaders and participate on a new development project.

4.  I will concentrate resources on implementing the top three projects supporting my organizations growth plans.

5. I will curtail investments in technologies that cannot be readily deployed to in a virtualized/cloud environment

6. I will identify the most important project to the organization’s success and look for ways to complete it as soon as possible.

7. I will make my job expectations visible to all if IT so they know how I and by extension all of us are being judged.

8.  I will complete virtulizing and consolidating IT in order and reallocate savings and people into business contributing role and projects.

9.  I will consolidate at least four redundant applications to reduce cost and complexity.

10.  I will not act out if fear, nor will I fail to act out of uncertainty.

I am sure that there are other resolutions but here are a few that come to mind.  These are affirmative resolutions – things to start doing.  Next post will be a few ideas of what CIOs need to stop doing.

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