Gartner Blog Network

Posts from Date:   2010-2

Organization: the business decisions that drive IT costs

by Mark P. McDonald  |  February 26, 2010

IT is one of the strategic assets shared throughout the enterprise.  This makes IT and its cost structure sensitive to organizational changes in ways that executives may not immediately appreciate.  An organizational structure defines the distribution of responsibilities; resources and reporting requirements drive both core transaction and business intelligence requirements. How you design the organization […]

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Processes: the business decisions that drive IT costs

by Mark P. McDonald  |  February 24, 2010

If IT is strategic, then the IT budget should be driven by more than operational needs.  So what are the drivers of IT resource and budget requirements? Process is perhaps the single greatest force shaping the structure of IT costs.  In fact according to the 2010 CIO survey “Improving business process” is a top 5 […]

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Products and Services: the business decisions that drive IT cost structure

by Mark P. McDonald  |  February 22, 2010

If IT is strategic, then the IT budget should be driven by more than operational needs.  So what are the drivers of IT resource and budget requirements?  The nature of your products and services says a lot about your IT cost structure. The number, complexity and scope of your products and services drives IT costs […]

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Customer and Markets: business decisions that drive IT cost structures

by Mark P. McDonald  |  February 17, 2010

If IT is strategic, then the IT budget should be driven by more than operational needs.  So what are the drivers of IT resource and budget requirements?  How you view customers and markets is one of the fundamental drivers of the IT cost structure and resource requirements.  Your enterprise’s approach is often captured in its […]

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The business decisions that drive IT cost structure

by Mark P. McDonald  |  February 16, 2010

What do you think about when you think about the drivers of IT cost?  IT headcount, managed service contracts, the number of servers, the amount of software maintenance, the number of PCs and the like come to mind.  These are all items within the IT budget, but are they the forces that drive these costs? […]

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What if they were CIOs instead of Presidents?

by Mark P. McDonald  |  February 15, 2010

The President of the U.S. has one of the toughest jobs in the world.  They face complex issues, have to rally multiple constituencies and make decisions that change the course of history.  The President is the Chief Executive of the U.S. government holding the titles of head of state and head of government. History judges […]

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Without the Business in Business Intelligence, BI Is Dead!

by Mark P. McDonald  |  February 11, 2010

It may seem like semantics, but CIO interest in business intelligence technology is changing.  After five years as the top CIO technology priority (2004 – 2009) CIOs responding to the 2010 Gartner Executive Programs CIO survey placed BI as fifth among their top 10 technologies. During a briefing for a group of High Tech analyst […]

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The annual ritual of corporate kickoffs

by Mark P. McDonald  |  February 9, 2010

A tongue-n-cheek look at something we all do every year. [Screen] The scene pans in from outside a nondescript office building through a tinted window and into a conference room filled with people sitting at round table. Please read the italics text as if being spoken by British Naturalist Richard Attenborough. “Each year between mid-January […]

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Decoupling in the recovery and what it means

by Mark P. McDonald  |  February 8, 2010

About 18 months ago the idea of decoupling was all the rage.  Decoupling was the concept that the economic fortunes of Asia and the West were no longer strongly intertwined. Stock market analysts and economists postulated that the US and Western Europe would go into recession, but China and its domestic growth rate would keep […]

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Is your CIO making themselves helpless in terms of their people

by Mark P. McDonald  |  February 5, 2010

People are the single biggest factor in determining the effectiveness of IT, according to CIOs responding to the 2010 Gartner Executive Programs CIO Survey.  People were the biggest factor in 2009, 2008, 2007 … you get the picture. According to CIOs this year, the outlook for IT people appears bleak.  Not because they are losing […]

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