Gartner Blog Network

Posts from Date:   2010-1

Apple’s iPad can simultaneously kill a category and create a new one

by Mark P. McDonald  |  January 27, 2010

This is a personal observation and in the spirit of full disclosure I have become an Apple admirer as I am writing this post on a Mac Book Pro while listening to songs on my iPhone 3 G.  So, it would be easy for me to gush on about Apple and its exploits, but let […]

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Analytics at Work Book Review an actionable and practical advice on working with information

by Mark P. McDonald  |  January 27, 2010

Analytics is a hot topic and executives looking to get value from business intelligence.  Analytics at Work by Tom Davenport, Jeanne Harris and Robert Morison book discusses how they do that.  I recommend this book as perhaps the book for people looking to establish and sustain an ability to use information in decision-making and process […]

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Working in three dimensions – a sign of a weak idea

by Mark P. McDonald  |  January 26, 2010

I am sure that you have all seen a concept presented in a three dimensional diagram – the X, the Y, and the Z access.  When I drew a three dimensional box once the comment from one of my colleagues was ‘oh you must be a guru because only guru’s work in three dimensions.’ I […]

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Good enough technology is good enough – an unintended consequence of digital natives entering the workforce?

by Mark P. McDonald  |  January 25, 2010

Conventional wisdom says that digital natives who were raised with the Internet are expected to drive technical demands higher and higher simply because they are familiar with technology.  CIOs and IT groups face challenges to upgrade solutions and tools in order to match what digital natives have available in the consumer marketplace. Here is an […]

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Technically oriented IT metrics one of the CIOs and IT executives make it easier to separate business from IT

by Mark P. McDonald  |  January 21, 2010

If you are what you measure, then many IT organizations tell their business peers that IT is a non-strategic back office function.   Metrics such as systems availability, project status and help desk backlogs re-enforce the separation of IT form the rest of the enterprise. The lack of business relevant metrics and measures that communicate the […]

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Benefits realization is the responsibility of the business one of the ways CIOs and IT executives make it easier to separate business from IT.

by Mark P. McDonald  |  January 20, 2010

“I will gladly pay you Tuesday for a hamburger today.”  J. Wellington Wimpy.  The quote may be unfamiliar to people who have not seen the Popeye cartoons.  The quote may seem unfair as a way to describe the business/IT relationship regarding benefits realization, but the ethos behind it illustrates the need to change attitudes toward […]

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Leading in Times of Transition: the 2010 CIO Agenda

by Mark P. McDonald  |  January 19, 2010

These years 2010 Gartner CIO Survey captured the priorities and plans of more than 1,500 CIOs.  The CIOs reported that they see 2010 as a time of transition across three areas: Economically from recession to recovery and growth Strategically from a focus on cost cutting efficiency to raising enterprise and IT productivity Technology transition from […]

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Current productivity gains will fade, unless executives take action.

by Mark P. McDonald  |  January 18, 2010

Productivity is a hot topic for investors, business executive and the media.  Productivity is one of the reasons for the recent stock market run up.  Productivity is a leading indicator for earnings and therefore share price.  Business executives are interested in productivity for much the same reason The media is watching productivity as higher productivity […]

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Waiting to be asked one of the ways CIOs and IT executives make it easier to separate business from IT

by Mark P. McDonald  |  January 15, 2010

IT complains that they are order takers rather than business partners.  The point to the observation that IT sees problems right away but has to wait for the business to develop an idea, recognize a problem or see an opportunity.  The waiting creates a time gap between identifying and addressing a business issue that separates […]

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Focusing on requirements is one of the ways CIOs make it easier to separate business from IT

by Mark P. McDonald  |  January 14, 2010

Requirements are the basis for the business and IT conversation.  Requirements form the foundation of developing IT solutions and assessing the value and contribution of IT.  So how can this be something that separates business and IT? Simple, focusing on requirements puts two things between the business and IT.  First, it puts a language between […]

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