Marcus Collins

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Marcus Collins
BG Sr Analyst I
2 years at Gartner
27 years IT industry

Marcus Collins is a senior analyst for Gartner's Burton Group Data Management Strategies. He covers enterprise architecture, data architecture, data and information integration, database management systems and database technologies, and semantic Web. Read Full Bio

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Innovation in Data Management Change

by Marcus Collins  |  June 1, 2010  |  Comments Off

Bold breakthroughs or incremental innovation – which model should enterprises follow when implementing data management initiatives?

It seems that most of the reports I write have a recommendation along the lines of …

“As with all new technology, adoption initiatives start small. Focus on business units where the adoption of “the new technology/process” will yield measurable business value. As the initiative progresses and the business benefits can be shown to have been realized, use the initiative as a poster child to articulate the value of the new technology/process” to the rest of the enterprise.”

I’ve always wondered if this is the right approach or if a big-bang would be more effective.

I got an interesting perspective from an article in the Harvard Business Review – Block-by-Blockbuster Innovation. The article explains that many CEO’s want breakthroughs not incremental innovation (I’ll explain the differing innovation models in a later post). The author recommends thinking of innovation as a pyramid. The base of the pyramid covers the small but numerous ideas; middle covers new-opportunity areas; the top includes the small number of big-bets about the future direction of the enterprise.

The lesson I take from this – don’t underestimate the importance of small-scale change.

Many of the innovations I write about – database archiving; cloud databases; real-time analytics etc. – have the potential to yield major business value when deployed across the enterprise. But this benefit is not without cost – technical and business risk. To mitigate these risks enterprises should consider treating all innovation as if they were incremental. Start with a small scale pilot, measure the success or failure and then leverage the successes (and lessons learned) as the initiative is rolled-out to a larger audience.

So don’t be surprised if I continue to use the start small recommendation in future papers. Enterprises need a mix of big-bets and incremental innovation and both should follow a similar model if they are to deliver real business value.

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