At the beginning of February, as part of a little bit of organizational deck-chair shuffling here at Gartner, some analysts were transferred to teams that better reflect their current research focus. I am one of those people; I’ve been transferred from our Technology and Service Provider (T&SP) division to our IT Leaders division’s Infrastructure Strategies team, reflecting the fact that I’ve mostly been serving the IT Leaders constituency for several years now.
My planned research agenda for 2016 remains the same, and I’ll continue to work with the exact same people and clients, but I now have a new team manager (Rakesh Kumar — and hopefully a better alignment between the things that I’m actually doing and the way Gartner sets goals and incentives for analysts.
I will continue to write research for both our end-user (IT Leaders) clients, as well as for our T&SP (Business Leaders) clients. Vendor clients should note that my transfer does not change access privileges to my documents targeted at vendors, or inquiry access. You will still need to hold a Business Leaders seat to read T&SP content that I author, or to ask inquiry questions related to that content.
My research agenda for 2016 centers on five major themes:
- The managed and professional services ecosystem for cloud providers
- Large-scale migration to the cloud
- Excellence in governance
- The convergence of IaaS and PaaS
- The adoption of containers
I’ll talk briefly about my interests in each of these spaces.
Managed and professional services
The MSP ecosystem, especially around AWS and Azure, is a vital part of driving successful cloud adoption, especially with late-majority adopters. This is my primary research focus this year, as I build out both research for end-users (IT Leaders clients) as well as service providers and technology vendors. This is largely a run-up to a new Magic Quadrant slated for Q4 2016 publication.
Large-scale migration to the cloud
Customers have begun migrate existing workloads to cloud IaaS at scale (i.e., migrating entire data centers or substantial portions of their existing infrastructure estate). This is no longer just early pioneers, but mainstream, non-tech-centric companies, often in the mid-market, usually with the assistance of third parties. These customers typically articulate needs that have been more commonly associated with outsourcing in the past — cost-optimization, better management of infrastructure and apps, staff reduction, keeping pace with technology evolution, and the like.
This is my next greatest priority in terms of writing this year. I’m building research aimed at clients who are evaluating migrations, as well as those who are in the process of migrating. I’m also writing research that is aimed at the vendor/provider side, since this new wave of customers has different requirements, necessitating both a different go-to-market approach as well as different sets of priorities in service features.
Excellence in governance
As organizations grow their use of the cloud, the need for governance is vital. Governance is not control, per se, and IT organizations need assistance in understanding the emerging best practices around governance. The vendor ecosystem also needs to build appropriate products and services that help IT organizations implement good cloud governance — which differs in some vital ways from traditional models of IT governance.
The convergence of IaaS and PaaS
As the IaaS and PaaS markets move ever closer together, customers need guidance as to how to best adopt integrated offerings. Moreover, this has implications for providers on both sides of the spectrum (and their ecosystems), as well as vendors who sell technology to build private clouds.
Last year, I spent just about as much time talking to clients about containers as I did about cloud IaaS — that’s how much of a hot topic it was. This year, as container coverage is dispersed across a lot more analysts, it’s become less of a focus for me, but I remain deeply interested in the evolution of the ecosystem, not just in the cloud, but also within traditional data centers.
While these topics are some key broad themes, I’ll certainly be thinking about and writing about a great deal more. I tend to be a more spontaneous writer, and so I might sit down in an afternoon and rapidly write a note about something that’s been on my mind lately, even if it’s not part of my planned research. Indeed, I tend not to plan research except to the minimum extent that Gartner requires (generally “big rock” items like Magic Quadrants and so forth), so if you have feedback on what you’d like to see me produce, please feel free to let me know.
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